
Lia Toyota of Wilbraham
Wilbraham, MA
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No games from Lia! Went in there and dealt with Rick Greenwood, no games they knew the type of buyer I was and gave me very competitive numbers and great service, in and Went in there and dealt with Rick Greenwood, no games they knew the type of buyer I was and gave me very competitive numbers and great service, in and out. Service Tech, Ed, addressed some concerns I had promptly as well. More
Great service and buying experience. I have purchased my third Toyota from Lia of Wilbraham and am, as always, pleased that I did. The service personnel are always helpful and solicitous I have purchased my third Toyota from Lia of Wilbraham and am, as always, pleased that I did. The service personnel are always helpful and solicitous and the sales people are low pressure and patient. Andre Bernatchez was the sales rep I worked with and he was what every sales person should be. I went in for routine maintenance and walked out with a new car! More
Great service. Gale Toyota is much closer but I prefer here. Cindy makes the experience great. We discussed the service, future services, mileage overages and lease options. There is no waiting at the beginnin Cindy makes the experience great. We discussed the service, future services, mileage overages and lease options. There is no waiting at the beginning or during servicing Joe More
Great customer service Cynthia Patrick was my service representative, and she was knowledgeable and very helpful. She got me in and out quickly, called as soon as she had a Cynthia Patrick was my service representative, and she was knowledgeable and very helpful. She got me in and out quickly, called as soon as she had a quote, and was very personable. I recommended stopping by if your car needs some love. Kind and respectful, and they know how to treat customers. More
First Time Experience with Lia Toyota - Jason & Laura We were very pleased with the experience at Lia Toyota of Wilbraham. Mark Poirier was attentive to our needs, answered all of our questions and delive We were very pleased with the experience at Lia Toyota of Wilbraham. Mark Poirier was attentive to our needs, answered all of our questions and delivered on all time commitments, which in this day and age says something. We would recommend Lia Toyota of Wilbraham to anyone who is looking to buy a vehicle. Job well done! More
Fantastic experience This Lia dealership did a great job. Everyone was friendly and knowledgeable. Gonzalo Costa was a no pressure salesman, which was a refreshing change This Lia dealership did a great job. Everyone was friendly and knowledgeable. Gonzalo Costa was a no pressure salesman, which was a refreshing change from other dealerships and sales people. He helped me throughout the process of changing car. I had a wonderful experience. More
Excellent Service. My reception by Christine Jalbert was exceptional and I was treated as I would treat my customers when I worked as Parts Manager and Service Manager w My reception by Christine Jalbert was exceptional and I was treated as I would treat my customers when I worked as Parts Manager and Service Manager with Toyota Springfield. With dignity and kindness. Thank you Christine. More
My new Highlander I was looking to replace my old Highlander and when I received a mailer from Lia Toyota at Wilbraham I couldn't resist. Richard Green was my sales con I was looking to replace my old Highlander and when I received a mailer from Lia Toyota at Wilbraham I couldn't resist. Richard Green was my sales consultant who did an amazing job explaining my purchasing options. I have always felt some anger and dissatisfaction in my previous car purchases. This time I told Richard that I was happy and satisfied due to his professionalism and sense of care. I will definitely recommend Richard Green and Lia Toyota at Wilbraham to others. I have been their customer since 2012 and will continue in the years to come. More
New Car Purchase! I picked up my new Toyota Highlander XLE from Lia Toyota of Wilbraham. Alek Godlew has been wonderful to work with over the past month in finding just I picked up my new Toyota Highlander XLE from Lia Toyota of Wilbraham. Alek Godlew has been wonderful to work with over the past month in finding just the right vehicle to meet my needs. I was originally looking for a used car, but fell in love with a new one and Alek was able to work with his manager to put the right numbers together to make the purchase possible. Thank you, Alek for your patience and professionalism in helping us into the right vehicle to meet our needs. I am looking forward to a long and valuable relationship with Lia of Wilbraham as I usually keep my vehicles for 10 years or more! I highly recommend Alek as a salesman for Lia. He is knowledgeable, courteous,professional and followed through with everything he said he would do. It has been an enjoyable experience working with him. Thank you, Alek. Your new customer, Sally Suomala More
Sales Division We just purchased a 2019 Toyota Tacoma. Alek Godlew was our salesperson. He was very knowledgeable about the Toyota products, he patiently answered a We just purchased a 2019 Toyota Tacoma. Alek Godlew was our salesperson. He was very knowledgeable about the Toyota products, he patiently answered all of our questions, and he even seemed ok about showing us the truck during a terrible thunderstorm! We were not looking forward to the process of looking at trucks, but we never felt pressured. He had good follow-up, but it was just right, never too much. I would recommend this dealership and it’s sales staff. More