Back

Lia Toyota of Wilbraham

Wilbraham, MA

4.6
396 Reviews

2145 Boston Rd

Wilbraham, MA

01095

Directions

By Type

Showing 396 reviews

September 08, 2018

Great service advisor, but missing service info Christine Jalbert did a great job in making up for the lack of info from the service tech. The lack of battery testing results is a recurring issue. More

by Jimmyco
Recommend Dealer
Yes
Employees Worked With
Christine Jalbert
September 07, 2018

great service Chris in service has been doing a great job in getting my vehicle servied and Leroy (mechanic) has been working on my vehicles for the past 30 yearsis More

by ken l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leroy!, Christine Jalbert
September 06, 2018

Excellent sales rep! Our sales rep Alek Godlew was super. He gets 5 stars! The day we picked up the car was crazy. We waited 2 hours to sign the paperwork. They kept t More

by wesjal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alek Godlew and the financial gentleman from Turkey
September 03, 2018

Service Department I usually wait at the dealership for my service- it doesn't take long. Christine Jalbert has been my service advisor for 2 Toyotas now and has always More

by Dave_44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Jalbert, Mark Poirier
September 01, 2018

Service Cynthia Patrick was such a great help getting my car fixed. She went over regular service to make sure I understood everything and help me through the More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
August 31, 2018

Excellent Service Leased a RAV4. Carla Brooks was our sales representative, she did an excellent job coordinating the paperwork, registration of the vehicle and deliver More

by Bob123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kupec, Carla A. Brooks
August 27, 2018

Great service Cynthia Patrick was warm, friendly, and helpful. She even remembered my truck and the services we had discussed from a visit 6 months before. Great ex More

by johnm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
August 24, 2018

Cynthia Patrick was very professional and helpful. I bought this Corolla at Lia Toyota and everyone that i have interacted with have been Ace's in my book Good People, Good Dealership, Good Service. I More

by lrc40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
August 17, 2018

Exceptional Cynthia Patrick goes above and beyond to make you feel like a valued customer in the service department that she oversees. She is a true customer advo More

by Linzlac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
August 07, 2018

Excellent service Christine Jalbert in service was exceptional. She was thorough and attentive so that my RAV4 was serviced properly. When you go to Lia Toyota of Wilbr More

by Richard S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Jalbert
...
27
...