
Lia Toyota of Wilbraham
Wilbraham, MA
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Great service advisor, but missing service info Christine Jalbert did a great job in making up for the lack of info from the service tech. The lack of battery testing results is a recurring issue. Christine Jalbert did a great job in making up for the lack of info from the service tech. The lack of battery testing results is a recurring issue. More
great service Chris in service has been doing a great job in getting my vehicle servied and Leroy (mechanic) has been working on my vehicles for the past 30 yearsis Chris in service has been doing a great job in getting my vehicle servied and Leroy (mechanic) has been working on my vehicles for the past 30 yearsish. their remarkable team players for your dealership!!! More
Excellent sales rep! Our sales rep Alek Godlew was super. He gets 5 stars! The day we picked up the car was crazy. We waited 2 hours to sign the paperwork. They kept t Our sales rep Alek Godlew was super. He gets 5 stars! The day we picked up the car was crazy. We waited 2 hours to sign the paperwork. They kept telling us the printer was down and they were waiting for an IT guy to fix it. Huh? I hope the service on our new Toyota goes much smoother. Thank you Alek for everything!!! More
Service Department I usually wait at the dealership for my service- it doesn't take long. Christine Jalbert has been my service advisor for 2 Toyotas now and has always I usually wait at the dealership for my service- it doesn't take long. Christine Jalbert has been my service advisor for 2 Toyotas now and has always been helpful and straight with me. I will keep going back- More
Service Cynthia Patrick was such a great help getting my car fixed. She went over regular service to make sure I understood everything and help me through the Cynthia Patrick was such a great help getting my car fixed. She went over regular service to make sure I understood everything and help me through the process. More
Excellent Service Leased a RAV4. Carla Brooks was our sales representative, she did an excellent job coordinating the paperwork, registration of the vehicle and deliver Leased a RAV4. Carla Brooks was our sales representative, she did an excellent job coordinating the paperwork, registration of the vehicle and delivery of the vehicle directly to our house in Connecticut. we will definitely recommend Carla and Lia Toyota to our friends. More
Great service Cynthia Patrick was warm, friendly, and helpful. She even remembered my truck and the services we had discussed from a visit 6 months before. Great ex Cynthia Patrick was warm, friendly, and helpful. She even remembered my truck and the services we had discussed from a visit 6 months before. Great experience. More
Cynthia Patrick was very professional and helpful. I bought this Corolla at Lia Toyota and everyone that i have interacted with have been Ace's in my book Good People, Good Dealership, Good Service. I I bought this Corolla at Lia Toyota and everyone that i have interacted with have been Ace's in my book Good People, Good Dealership, Good Service. I will always have my car serviced there. More
Exceptional Cynthia Patrick goes above and beyond to make you feel like a valued customer in the service department that she oversees. She is a true customer advo Cynthia Patrick goes above and beyond to make you feel like a valued customer in the service department that she oversees. She is a true customer advocate and she compensates her customers if she does not see something up to her standards. She keeps me coming back to this dealership which I've been going to for over 15 years. More
Excellent service Christine Jalbert in service was exceptional. She was thorough and attentive so that my RAV4 was serviced properly. When you go to Lia Toyota of Wilbr Christine Jalbert in service was exceptional. She was thorough and attentive so that my RAV4 was serviced properly. When you go to Lia Toyota of Wilbraham ask for her. More