Lia Toyota of Wilbraham

Carla Brooks Go see her -- friendly, knowledgable & not pushy! She's the reason I came back & ultimately putchased a vehicle!!! Great job!!! She followed up & Go see her -- friendly, knowledgable & not pushy! She's the reason I came back & ultimately putchased a vehicle!!! Great job!!! She followed up & by knowing what I really wanted, & found it for me!!! Who would've thought I'd get a used 4Runner with only 37K miles, in mint condition!!! Very happy!!! More

Beginning of June of 2017 Last year in June, I was already set on knowing what I wanted which was a Toyota RAV4. Just not sure which model I needed for what i needed. I went to Last year in June, I was already set on knowing what I wanted which was a Toyota RAV4. Just not sure which model I needed for what i needed. I went to LIA Toyota of Wilbraham first before anywhere else, as I was assisted by Riley Campbell. He helped with great pleasure to get what I needed, after I explained what I needed in the car. After all that, he had the exact RAV4 in stock and in the color I wanted. So then he let me take it for a test drive, as I never drove a RAV4 before. After all that, we went back into to figure out whatever else needed to be done, but I didn’t make a decision then because I wanted to go to Balise Toyota in W. Springfield to see what they said and offered. So then I went to Balise right after and from the very second I walked in, I had to say the receptionist was nice, but the guy that was then dealing with me from the start - something did not feel right. My gut wrench feeling started, but i then told him exactly what I wanted. The guy wasn’t being so nice or even seem to care about any customer walking through the door. Felt like he just wanted to sell right away and make money right away no questions asked. He felt like a shyster. So I said I will think over the offer. But right then and there, I knew I had to call Riley Campbell at LIA Toyota back telling him I am sold on his offer. So then I went back to do final paperwork and sorts. Then I had to come back the next day to do more paperwork with Riley and then some financial paperwork with Ryan Campbell. Both employees were very helpful and considerate of what I wanted and needed. I would recommend LIA Toyota of Wilbraham to anyone. I would meet with Riley Campbell if I were you! 5 STAR RATING!!! More

Had a wonderful experience. The sale person was very helpful in my choice of the car I wanted. Miss Brooks was very knowledgeable and very helpful in makeing me happy with my The sale person was very helpful in my choice of the car I wanted. Miss Brooks was very knowledgeable and very helpful in makeing me happy with my purchased. More

Carla is an asset to this dealership I bought a 2016 Rav4 everything went smooth, everyone was kind and I am very happy with the dealership and I really love my Toyota....I will definitel I bought a 2016 Rav4 everything went smooth, everyone was kind and I am very happy with the dealership and I really love my Toyota....I will definitely recommend Carla & Lia Toyota Wilbraham to all my friends & customers.. Thanks a lot, David Englisby More

Best experience buying a car I have never had such an easy experience buying a car. Carla, our salesperson was knowledgeable and straight forward with us. We explained what we wan I have never had such an easy experience buying a car. Carla, our salesperson was knowledgeable and straight forward with us. We explained what we wanted, test drive what was available, talked pricing and an hour later we had bought our car! After we purchased the car the communication didn’t stop there but Carla followed up. I have taken other cars in for service and that also has been a great experience. More

Truly exceptional service Mark and Nuno were extremely professional and patient with me throughout the whole process. They answered all my questions about my options and went Mark and Nuno were extremely professional and patient with me throughout the whole process. They answered all my questions about my options and went above and beyond to get me a great price on my new car. More

Wilfredo Semidey Sales person was very friendly and met all expectations.Worked with me throughout the whole process to get me a deal under my budget. Always kept in t Sales person was very friendly and met all expectations.Worked with me throughout the whole process to get me a deal under my budget. Always kept in touch with updates. More

Very positive experience! Tina immediately responded to my Emails. Excellent communication experience. Tina is pleasant, very outgoing and easy to do business with! Overall, a Tina immediately responded to my Emails. Excellent communication experience. Tina is pleasant, very outgoing and easy to do business with! Overall, a I felt like a valued customer. More

Thumbs up!!!! I was looking for a Toyota Tacoma double cab used. I had went to two dealerships and their services were not at par. One day I decided to do my search I was looking for a Toyota Tacoma double cab used. I had went to two dealerships and their services were not at par. One day I decided to do my search for my Tacoma online. I entered all the info I needed and to my surprise, Tina called me immediately, she was pleasant, accommodating and I felt very comfortable with her and it was as if I had known her for years. I received her invitation to the dealership site. When I came there, I was greeted with a warm welcome and test drove as many trucks as possible. I extend my gratitude to the team which includes Carla, Riley and Maxx, they all helped in every way possible in finding the truck I was looking for. Even if Lia Wilbrahim did not sell me my truck, but they earn my business on servicing it moving forward. More

Overall great experience. This dealer was great. Quick response to online inquiry. Got me in and out in just a couple hours. Honest and reliable employees. I would definitel This dealer was great. Quick response to online inquiry. Got me in and out in just a couple hours. Honest and reliable employees. I would definitely recommend this dealer. More