Lia Toyota of Wilbraham

Excellence I leased a Rav 4 on Saturday, The car was delivered to my home in West Hartford on Tuesday. The Car is absolutely beautiful. Carla was efficient a I leased a Rav 4 on Saturday, The car was delivered to my home in West Hartford on Tuesday. The Car is absolutely beautiful. Carla was efficient and followed through every step of the way. I will definitely recommend Lia Toyota to my co-workers and friends Thanks Debbie Sepolen More

Happy Customer! From Nino Marques overseeing our interest in a new Highlander, Ed Ramos, Cindy Partrick , Ryan Campbell and Carla Brooks my wife Carol and I were welc From Nino Marques overseeing our interest in a new Highlander, Ed Ramos, Cindy Partrick , Ryan Campbell and Carla Brooks my wife Carol and I were welcomed to Lia's of Wilbraham with open arms. Carla Brooks, our sales consultant was super special. I am 84 years old and received attention and courtesy that I had never received in all my years of buying cars. Carla made us "believers again". Carla is an outstanding employee who I'm sure will continue to be an asset and continue to be a success at Lia. Your entire team at Lia's, led by Nuno Marques is a a first class operation. We feel extremely pleased with the attention and direction that Carla led us to buy a Lia's Highlander. Best wishes, and we look forward to working with your talented staff down the road Eddie and Carol Hurley More

They were accomodating and made it happen By and large Tina was helpful and contributed greatly to my purchasing from her dealership. Thank you Tina for doing what needed to be done to make By and large Tina was helpful and contributed greatly to my purchasing from her dealership. Thank you Tina for doing what needed to be done to make our Rav4 Hybrid purchase happen. More

Great customer service Anytime I call and need assistance she is always receptive, and if she doesn't know the answer she find it and gets back to me every time. Anytime I call and need assistance she is always receptive, and if she doesn't know the answer she find it and gets back to me every time. More

Customer service was exceptional Tina and Carla were fantastic - no pressure, no constant phone calls, etc. Made me feel welcomed and were happy to help in any way they could. Very Tina and Carla were fantastic - no pressure, no constant phone calls, etc. Made me feel welcomed and were happy to help in any way they could. Very personable and a pleasure to meet. More

Amazing Customer Service I want to start by say that this is the 4th Toyota from Lia. All of my experience have gotten better with each experience. Andre was extremely helpful I want to start by say that this is the 4th Toyota from Lia. All of my experience have gotten better with each experience. Andre was extremely helpful during this entire experience and has reached out several times to check in and make sure that everything was going well. More

Super Happy!! Andre was excellent put me in the car I wanted. He was very help with everything and the process was quite and easy! Definalty worth stopping in and c Andre was excellent put me in the car I wanted. He was very help with everything and the process was quite and easy! Definalty worth stopping in and checking them out More

Quick, Easy, Professional Andre made the entire experience from start to finish a breeze. I went into the dealership knowing I wanted to turn in my 2015 RAV 4 and get into a ne Andre made the entire experience from start to finish a breeze. I went into the dealership knowing I wanted to turn in my 2015 RAV 4 and get into a new lease. I also knew I wanted another RAV 4 but had a few very specific requirements. Andre was very attentive to those requirements as well as my budget. What topped off the wonderful experience was that Andre came into the dealership on his day off to get me into my new car at a time that fit my schedule. The management and other sales members were also very attentive to my needs and made the entire process a positive one for me. More

New purchase This is my fourth car that I have purchased with Lia. The sales staff is very accommodating and friendly. They work really hard to find the right vehi This is my fourth car that I have purchased with Lia. The sales staff is very accommodating and friendly. They work really hard to find the right vehicle for their customer. I would definitely recommend this dealer to my friends and family. More

Pleasant I never trust puttung my phone number online but went for it. Tina contacted me the next day, she was so pleasant and down to earth. No pressure at al I never trust puttung my phone number online but went for it. Tina contacted me the next day, she was so pleasant and down to earth. No pressure at all. That's who brought me into the dealership,Andre from sales was professinal but friendly , no pressure attitude. Ryan also was just as friendly and easy going. What else can I say ,except I'm " old school" . I felt like I stepped back in time where customer service was everything and they provider that and then some. More