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Lia Toyota of Wilbraham

Wilbraham, MA

4.6
396 Reviews

2145 Boston Rd

Wilbraham, MA

01095

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Showing 396 reviews

February 02, 2017

Outstanding personal service I had an issue with my satellite radio and was being told by Toyota (incorrectly) that my problem was the XM service. Courtney Rex go me right into th More

by old corps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Rex
January 09, 2017

Best car buying Experience I was searching for late model used cars on the Internet, and went to Lia Toyota of Wilbraham to check on a Honda. There I met salesman Tim Kent, he w More

by xpatxjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Kent
December 22, 2016

Good sales people. Bad paperwork prep! This was my 1st time buying a used car & doing it on my own. I'm a SR.citizen. & very apprehensive of the whole process. Darren & Nuno were very help More

by bronxycarole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren,Nuno
November 11, 2016

Exceptional Welcome I bought my RAV4 at Lia in Northampton last year and usually go there for my oil changes, etc. but because of the distance and the construction out th More

by CML
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
November 02, 2016

Great, friendly service with one minor exception: Had a wonderful experience with Lia's s Service Dept. Great communication. The exception is that I requested 2 additional things to be done while they More

by Kim55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
October 21, 2016

Evan Carpluk of Toyota of Wilbraham, MA, was the best! My experience with Toyota of Wilbraham, MA was the best due to my wonderful Salesman, Evan Carpluk. He was very patient with me, as well as very he More

by Susan Babski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Carpluk, and Richy (Sales Mgr.)
October 21, 2016

BIG NO to Lia Toyota Wilbraham - poor customer satisfaction We were very disturbed when we got a call from our dealer Lia Toyota telling us that we will not be able to get the car for unexplained reasons by Toy More

by iamharassed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lueno
October 14, 2016

2017 Camry best price in the tri state I contacted this dealership and received the lowest price in the area (Mass ,NY,CT,VT) by email. When I arrived at the dealership I met their salesm More

by Ed Albany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Blais
August 31, 2016

Great work Joseph King from lia Toyota of wilbraham got my truck in and fixed within two days. Great service and very friendly. Would recommend bringing your veh More

by ToyotaTacoma02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph king
August 31, 2016

Excellent service I had a problem with my 2002 Prius. I brought it to Lia Toyota in Wilbraham, MA and Courtney Rex got the car right in and diagnosed the same day. Th More

by Jharaty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Rex
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