
Lia Toyota of Wilbraham
Wilbraham, MA
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2017 Camry best price in the tri state I contacted this dealership and received the lowest price in the area (Mass ,NY,CT,VT) by email. When I arrived at the dealership I met their salesm I contacted this dealership and received the lowest price in the area (Mass ,NY,CT,VT) by email. When I arrived at the dealership I met their salesman Tony Blais and he honored the price they emailed me, and he setup and procelssed all the paperwork to get it delivered to NY 1 -/2 weeks later. Great price and service makes it worth the trip from Albany ! Thank you Tony ! Ed H. More
Great work Joseph King from lia Toyota of wilbraham got my truck in and fixed within two days. Great service and very friendly. Would recommend bringing your veh Joseph King from lia Toyota of wilbraham got my truck in and fixed within two days. Great service and very friendly. Would recommend bringing your vehicle here. More
Excellent service I had a problem with my 2002 Prius. I brought it to Lia Toyota in Wilbraham, MA and Courtney Rex got the car right in and diagnosed the same day. Th I had a problem with my 2002 Prius. I brought it to Lia Toyota in Wilbraham, MA and Courtney Rex got the car right in and diagnosed the same day. That doesn't happen in many dealerships nowadays! Especially when I told them to get it in whenever they could. I highly recommend using Lia as they have always been excellent for servicing our two Toyotas. If you call the Service Department, ask for Courtney Rex to make your appointment for service. More
Tire rotation for Venza I had my 2013 Toyota Venza serviced here for 1st time, and what a great experience. They were friendly, attentive, and prompt. Happy with the services I had my 2013 Toyota Venza serviced here for 1st time, and what a great experience. They were friendly, attentive, and prompt. Happy with the services, will be coming back for future services on my vehicle. More
Amazing Experience Smoothest and fastest car buying experience I've ever had! The staff went out of there way to make my families experience so great! I highly recommend Smoothest and fastest car buying experience I've ever had! The staff went out of there way to make my families experience so great! I highly recommend Lia Toyota if you want the best car buying experience ever! More
I'm called crazy for using a dealership! I feel very secure with the work they do. Service providers are very knowledgeable but most importantly, honest. My car is 13 years old, with 60,700 I feel very secure with the work they do. Service providers are very knowledgeable but most importantly, honest. My car is 13 years old, with 60,700 miles. The body is a mess, but it runs like new. More
Attentive & Caring Service I bring my 2015 Toyota 4-Runner in for timely service. Each service has been thorough, efficient and always with an emphasis on doing the procedures w I bring my 2015 Toyota 4-Runner in for timely service. Each service has been thorough, efficient and always with an emphasis on doing the procedures within an hour. This past winter I had a scheduled appointment and as I was on my way to the dealer...through the ice and snow somehow I blew a tire...can you believe I was driving in on a rim and a prayer! No problem...they took care of the servicing and the new tire all the while keeping me aware of the details of the situation. I appreciate the service reps and the staff at Lia Toyota and depend on them for their expertise and professionalism in the care of my car....which I thoroughly enjoy...go Toyota 4-Runner! More
horrible experience Tim Kent never followed through!!! Never got back to us!!! Manager on duty Andrea didn't do a thing. Another "manager" said she was tied up!!! Yes rig Tim Kent never followed through!!! Never got back to us!!! Manager on duty Andrea didn't do a thing. Another "manager" said she was tied up!!! Yes right... Very unpleasant and unprofessional and rude!!! I would NOT recommend this dealer at all!!!! More
15,000 mile check Cynthia Patrick was awesome to deal with. This was my first experience with a pleasant and friendly service tech. My buying experience was horrendous, Cynthia Patrick was awesome to deal with. This was my first experience with a pleasant and friendly service tech. My buying experience was horrendous, the service manager was absolutely awful to me as was the sales manager. I have not had any pleasant experiences with this dealership and have regretted my purchase since the day I picked up my 2015 Rav 4. But for once, at my 15000 mile check, I had a service tech who was super friendly and fun to talk to. No attitude or rudeness. Cynthia Patrick was a breath of fresh air for once. I dread going to this dealer for any reason because it's always unpleasant. So thank you Cynthia Patrick for finally giving me a positive experience. You have a great personality and we're an absolute gem to deal with. Which is huge considering all the problems I have had with the service department. I won't ever recommend this dealer due to the problems I incurred at pickup of my new vehicle and the drama from there on. The service manager owed me some serious apologies and I was told I would be compensated for my time by the sales manager..you know what I got..more attitude from the service manager. So..good luck with these people if you ever have conflict. More
Cynthia Patrick went to bat for me. My 3 yr. old Toyota Camry Hybrid, with only 14, 900 miles on it, was slightly out of warrantee, but according to Cynthia, Lia picked up the tab for a My 3 yr. old Toyota Camry Hybrid, with only 14, 900 miles on it, was slightly out of warrantee, but according to Cynthia, Lia picked up the tab for a a new seat belt.... I will admit, I was so surprised to see the seat belt get jammed when I tried to put it on, and further surprised it had to be replaced because it couldn't be fixed, but the job got done the very next day. Kudos to Cynthia and Lia for making a good customer relation decision. More