Liberty Auto Plaza

I worked with Michael Mcconnell, he was very helpful, friendly, and accommodating. I felt that he was meticulous in explaining the service provided by the dealership and the benefits I would receive wit friendly, and accommodating. I felt that he was meticulous in explaining the service provided by the dealership and the benefits I would receive with my new Volkswagon. He made sure that I had all the information and I know I got the best deal from a superior dealership. His skills in customer service were superb. Michael listening to me and answered all of my questions to the fullest extent. I feel that I can call him at any time and he will take care of me. I would highly recommend working with Michael Mcconnell and look forward to continuing our business relationship in the future. More

First let me just start off by saying "I hate buying a car". Not that I don't love a new car, but I hate the whole car buying process. Pushy sales people, with even pushier general managers and a cred a car". Not that I don't love a new car, but I hate the whole car buying process. Pushy sales people, with even pushier general managers and a credit department that wont let you leave until they have the shirt off your back. It's usually a long day that leaves me with a bad headache, an empty wallet and a bad feeling in the pit of my stomach. I don't get to enjoy my new car for days until I get over the experience of buying it. Amy Lewis made my recent purchase at Liberty Auto Plaza a great one. I got a very competitive price making it worth the hour drive to get there. Everything was done ahead of time through email and a couple of phone calls.There was no high pressure sales tactics to force me to buy any more than what I wanted. Everyone I met the day I picked up the car was top notch. Rob Johnson got us going on our paperwork as soon as we got there and then kept us entertained while we waited for the credit manager. The credit manager broke everything down and gave us several options. He offered us several extended warranty options, but I did not feel forced to purchase anything that I didn't want. Overall this was a great experience and I would come back the next time I was in the market for a car. My only regret is that they aren't closer so I can bring my car in for scheduled maintenance. More

Purchased a 2013 Passat TDI from Liberty. Got great pricing via the internet, immediate follow-up from Amy who answered all my questions. They had the car I wanted, the deal matched what they quoted, pricing via the internet, immediate follow-up from Amy who answered all my questions. They had the car I wanted, the deal matched what they quoted, and the transaction when I came to pick up the car was hassle-free. They had the car ready to go (including the WI paperwork), and did not press too hard on selling the "rust coating" or the extended warranty. (Would be nice if dealers would dispense with that nonesense altogether, but they all do it and at least the folks at Liberty don't try to twist your arm over it.) Very happy with the transaction, and worth the drive from WI! More

This was the BEST car buying experience I have ever had! They worked out a KILLER deal for me and really wanted to earn my business. If you are shopping around Do NOT over look this dealership. The treated They worked out a KILLER deal for me and really wanted to earn my business. If you are shopping around Do NOT over look this dealership. The treated me RIGHT! in almost 30 years of car buying, I have never had such a smooth, and honest transaction, they got me a great car, and awesome warranty and the price was exactly right. Amy, Brad, and Shane, earned my business and referrals for life! More

Amy Lewis was instrumental in getting this deal done and in my price range. She knows people and their needs. If the future dictates another car, I will contact Amy Lewis! in my price range. She knows people and their needs. If the future dictates another car, I will contact Amy Lewis! More

I had a great experience at this dealership after not having much luck at another Volkswagen dealership. Yoshi was really great and really did what he could to get my payments to a price I was comfortab having much luck at another Volkswagen dealership. Yoshi was really great and really did what he could to get my payments to a price I was comfortable with. I really had my heart set on the Volkswagen Golf Turbo Diesel and rather than try to talk me in to a lower model or different Volkswagen model all together, he got me the car that I wanted at a price that the other dealership was in no way prepared to come close to on a brand new VW. I also enjoyed the Finance Manager, I could have that title wrong, and I can't remember his name...Kurt? I'm just getting around to writing this review as I've had my car for a few months now. Anyway, he was great and very up front and honest. I didn't feel like I was being taken advantage of. I love my car and I will certainly recommend this dealership as well as Volkswagen. Thanks Libertyville Auto Plaza! More

Went to the dealership without knowing much about the Kia Optima except that I really liked the way it looked. My salesman, Will was very knowledgeable about the car and the other car I was considering, the Optima except that I really liked the way it looked. My salesman, Will was very knowledgeable about the car and the other car I was considering, the Nissan Altima. He went over the differences, including the areas that the Altima was actually better in, which I appreciated. He didn't pressure me to buy at all. I came back after lunch armed with all of the usual internet based information and worked with Will and the Sales Manager, Matt to find a happy medium. I was able to get everything done that night and drove the car home. I'd definitely recommend the dealership and Will to anyone. More

Get off to a rough start because of some miscommunication, but after that thing went fine. my advice to you would be to deal with Amy Lewis. Even if you have to wait a day or two it is worth miscommunication, but after that thing went fine. my advice to you would be to deal with Amy Lewis. Even if you have to wait a day or two it is worth it. She is direct and honest and that is very rare to find when dealing with car dealers. More

When my car blew a head gasket on the way to work I needed a new one. I had pretty much decide to go with the Kia Rio5, but hadn't decided where to actually purchase the car from. After test driving th needed a new one. I had pretty much decide to go with the Kia Rio5, but hadn't decided where to actually purchase the car from. After test driving the Rio at Liberty and dealing with Rony I knew that was where I was gonna purchase it. Bought my 2013 Rio that night and have had a great experience with everything so far. Would highly recommend Liberty Kia to anyone in the market for a new or used vehicle. More

I have been wanting the Sorrento for 2 years. Though I didn't need a new car, I wanted it. So I was prepared to turn right around if I felt at any time pressure. Was I in for a surprise. Everyone - EVE didn't need a new car, I wanted it. So I was prepared to turn right around if I felt at any time pressure. Was I in for a surprise. Everyone - EVERYONE - from Michelle & Amy from the web to Andrew & Jason. Most importantly, Steve Dember. I felt relaxed & at ease the entire time. I'm very choosy & I had my mind set. Steve was very patient & not the least pushy. He knew what he was talking about & helped us make our choice. Though it wasn't he car I originally came in for, I am so happy with what I drove out with. I am getting alot of compliments on my Titanium Sorrento & I love. I am telling everyone who talks to me about it, how great Liberty Auto is. If anyone is in the market, that they should definitely see Steve at the auto plaza. Thanks to all! Karen Murray Happy owner of the 2013 Kia Sorrento More