Liberty Buick GMC
Matthews, NC
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This dealership is pathetic and really doesn't care about the customer. They let multiple sales people sell the same exact vehicle. I wasted valuable time there only to find out that the vehicle that my sale the customer. They let multiple sales people sell the same exact vehicle. I wasted valuable time there only to find out that the vehicle that my salesman (Art), a manager (Brad) and myself put in time and effort on to close the deal was sold at the last minute by another sales person. The tower people and managers are incompetent, DON'T waste your time at this dealership. I predict this dealership will fail in future. More
Got in as per appointment and took care of service in reasonable time and also Addressed other issue brought to their attention. Washed car reasonable time and also Addressed other issue brought to their attention. Washed car More
Very Happy with the service experience. Jacob and the team did a fantastic job and managed to get my car ready on a Saturday in time for the soccer game! team did a fantastic job and managed to get my car ready on a Saturday in time for the soccer game! More
I was very pleased with the experience. The price for the new vehicle was great, and I could not find anything comparable. The price offered for my trade was more than I expected! Greg & Rusty were ver the new vehicle was great, and I could not find anything comparable. The price offered for my trade was more than I expected! Greg & Rusty were very easy to work with. They were respectful and things moved quickly. An overall great experience and my wife loves her new Enclave. More
Quick and easy! Arte and Rob were a great team to work with and they got the job done! Everything was basically completed before we even got there, and after a few signatures we were out the door! with and they got the job done! Everything was basically completed before we even got there, and after a few signatures we were out the door! More
I recently had an amazing service experience for my 2003 Buick LeSabre. Major kudos go to Service Dept employees George, Robert, and Jacob, and Joe the mechanic who performed the work on the car. Thanks als Buick LeSabre. Major kudos go to Service Dept employees George, Robert, and Jacob, and Joe the mechanic who performed the work on the car. Thanks also to Carl for giving me a ride home. Everyone I've mentioned was very competent, professional and personable, and went above and beyond in the service provided. Thanks again for the amazing customer service! More
I went in for a oil change friday morning. When i get ready to leave I noticed that that something was stolen from my car. I spoke to the manger (Kelly) she was no help at all. They offered me NOTHING fo ready to leave I noticed that that something was stolen from my car. I spoke to the manger (Kelly) she was no help at all. They offered me NOTHING for my inconvenience and trouble. I will NEVER go back to liberty buick Gmc on east independence! I was treated so poorly, i felt discriminated against due to the inexperienced management staff. If your looking for quality service DO NOT GO TO LIBERTY BUICK GMC ON E. INDEPENDENCE. More
AWESOME job Liberty GMC you convinced me buying doesn’t have to be a nightmare! Absolutely stress free, fair and accommodating! Robert, Brad and David worked diligently to meet our requirements in a profes have to be a nightmare! Absolutely stress free, fair and accommodating! Robert, Brad and David worked diligently to meet our requirements in a professional and timely manner before the sale and afterwards. By far the best vehicle buying experience for my family. So impressed by this team ....... we purchased 2 trucks in the same week! 😃 More