Liberty Buick GMC

As always - great service, quick and friendly! Our family has been coming to dealership for over 15 years, and even through we live farther waway now - we still get our vehicles serviced there - th Our family has been coming to dealership for over 15 years, and even through we live farther waway now - we still get our vehicles serviced there - thanks to their awesome team. This visit was just a basic oil change, tire rotation and pick a new tail light assembly. As always, Harvey is friendly and personable. Enjoy interacting with him as he's truly interested in how the family is doing, especially during this crazy time. Offered my 90k scheduled service, but didn't pressure me. It was also good to see the dealership leadership putting up Coronavirus symptom signs all over the place so people are reminded of what it is/is NOT. More

oil change, tires balanced and rotated, car inspection Great service at Liberty once again. Timely and professional. Although it is far out of my way I really don't want to take the car elsewhere for servi Great service at Liberty once again. Timely and professional. Although it is far out of my way I really don't want to take the car elsewhere for servicing. Jacob Maynes in particularly is a stand out service technician More

Great service great atmosphere great people! Been using them for years, always pleasant! Always telling family and friends to check them out. Real great place. them for years, always pleasant! Always telling family and friends to check them out. Real great place. More

No pressure purchase Worked with Rob Mullins and Brad McCorkle Had a good experance they were very easy to work with I have reccomended them to several friends and I f Worked with Rob Mullins and Brad McCorkle Had a good experance they were very easy to work with I have reccomended them to several friends and I feel sure they will give them the same experance More

Phenomenal Dealership!!! We were searching the internet for a specific make and model in a specific color. Our search lead us to Liberty Buick in Matthews,NC. We called and sp We were searching the internet for a specific make and model in a specific color. Our search lead us to Liberty Buick in Matthews,NC. We called and spoke to Eric, who could not have been nicer and most helpful to provide the information we needed. We decided this was the “vehicle for us”! However, we live in Florida and due to prior commitments could not get to NC for a few days. Eric worked with us to accommodate our situation. Upon arriving at the dealership, we were greeted by a spectacular team. Greg Mongelli, New Car Sales Manager, and Jim Price, Sales Consultant. They could not have been more welcoming. They provided us every opportunity to become familiar with the vehicle we were interested in purchasing. Together, they worked through the required procedures and paperwork proficiently, and professionally ,taking care of every detail. We worked with David Helms, Financial Manager, who was very knowledgeable. He explained everything and made options available, with guidance, but not pressure. We were able to determine what selections to make based on our own situation. After making the purchase, Jim Price patiently sat with us in the vehicle , teaching us how to utilize all of the extra options and advanced technology. The car was filled with gas. and detailed and we were ready to roll! We drove from Florida to do business with this dealership. Not, just because they had the vehicle we were interested in, but because of the caring and professional manner extended to us prior to our onsite visit. That courtesy and cooperation continued when we arrived. If you are interested in purchasing a vehicle, we would strongly urge you to do business with this dealership. They are knowledgeable, kind, patient, trustworthy, transparent, more than fair (no cat and mouse) and committed to doing everything they can for the consumer. What a “team”, we found all of them to be. In fact, so many other sales representatives and staff, engaged with us in such a genuine and friendly way, during our time there. We enjoyed meeting everyone and so glad we could do business with them. It was worth every minute of the drive from Florida to Matthews, NC to do our business at Liberty Buick. They exceeded our expectations and are a real asset to GMC. Many thanks and appreciation to all! More

Cannot trust the service advisors I went to Liberty Buick GMC to have the transmission checked on my Pontiac grand prix. It was having trouble shifting. I mentioned that there was al I went to Liberty Buick GMC to have the transmission checked on my Pontiac grand prix. It was having trouble shifting. I mentioned that there was also a water sloshing noise that I can hear while accelerating since I thought it could be related. The service advisor told me I needed a new solenoid for the transmission and the water noise was the power steering pump. After the solenoid was installed and the power steering pump was replaced I still heard the water noise. After telling the service advisor that water noise was still there, he told me that the car was making a whining noise during their test drive, the power steering fluid was leaking, and the power steering fluid level was low. I was not told this information before I authorized the new power steering pump and I have no way of checking. I did not hear a whining noise while driving. More

BEST DEALERSHIP EVER an GREAT SALESMAN RYAN SHIPPY Ryan Shippy was honest an made us feel no pressure was great time buying a car from GMC LIBERTY. Cant wait to refer as many friends as possible to RY Ryan Shippy was honest an made us feel no pressure was great time buying a car from GMC LIBERTY. Cant wait to refer as many friends as possible to RYAN SHIPPY More