Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Liberty Buick
Peoria, AZ
1,395 Reviews
It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for and we make it easy to search our online inventory to find the perfect New Buick or Used car for you.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance, send us an email and we will promptly reply or call us at (623) 933-5000
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,395 reviews
July 31, 2016
Poor follow through & bad experience I cannot believe they have James "Jim" Allen working as the service manager for Liberty Buick service center. He doesn't listen to customer's needs a I cannot believe they have James "Jim" Allen working as the service manager for Liberty Buick service center. He doesn't listen to customer's needs and he specifically twists the words of their customer's. James does not return calls or emails. You have to show up in person if you want to try and obtain help. He intentionally down played the issues I was having with my vehicle and would give weird looks to me when I tried to explain the issues I was having. Do not go to Liberty for service. If you take a Enclave or La Cross in for service they will give you a Verano or Encore that is dirty as a loaner with their name in stickers all over the vehicle. Some poor advertising if you ask me and lacks class for its customers. Not to mention the staff at the parts counter who loans out the vehicles are rude and act like you are inconveniencing them for needing a car because your brand new 30K + dollar vehicle is already broken. More
by Dissapointed with Liberty
Employees Worked With
James and Holly
July 13, 2016
Love Liberty Buick <3 Benny, my salesman, was great. He explained very well every part of the deal, he was very nice and courteous. I went in very skeptical and got out ver Benny, my salesman, was great. He explained very well every part of the deal, he was very nice and courteous. I went in very skeptical and got out very happy. Me and my son love our new car (Encore). Thank you Benny :) Thank you Liberty Buick :) More
by Lavy
July 02, 2016
SORRY CUSTOMER THE IOWA SALES TAX THEY CHARGED ME HAS NOT BEEN FORWARDED TO THE STATE MAKING TITLEING THE VEHICAL IN IOWA VERY DIFFICULT.. NEXT TO I THE IOWA SALES TAX THEY CHARGED ME HAS NOT BEEN FORWARDED TO THE STATE MAKING TITLEING THE VEHICAL IN IOWA VERY DIFFICULT.. NEXT TO IMPOSSIBLE., THE SALESMAN BRAGGED ABOUT THE EASE OF SELLING CARS TO IOWANS SO SIMPLE. STAN MILLER More
by janstanmiller@aol.com
Employees Worked With
MICHAEL EBERT, Forrest Link
June 29, 2016
Service on Tires I showed up without an appointment. The Service team put me into there tight schedule and performed a great job getting me out in a timely fashion. I showed up without an appointment. The Service team put me into there tight schedule and performed a great job getting me out in a timely fashion. Thanks for the great job! More
by djlind
Employees Worked With
June 24, 2016
No pressure Had a very nice experience working with the internet dept. I called ahead of time, got some questions answered and headed by the store. I left feeling Had a very nice experience working with the internet dept. I called ahead of time, got some questions answered and headed by the store. I left feeling like I got the vehicle I wanted at a very fair price. More
by None
Employees Worked With
Annie and Mike in internet
June 24, 2016
Exceeded my expectations. From the late evening "Liberty Chat Site" with Josh, A Vehicle test drives with his partner Mike, an phone call with Drew to finalize the deal, and fi From the late evening "Liberty Chat Site" with Josh, A Vehicle test drives with his partner Mike, an phone call with Drew to finalize the deal, and final JJ for Finance. I was totally impressed with them all, not pressured, but straight talking, no BS, with a caring attitude. More
by George
June 18, 2016
Excellent service and patience I'd done Internet research and I was interested in two models. I searched through the avl inventory and purchased the Buick Verano. I test drove sever I'd done Internet research and I was interested in two models. I searched through the avl inventory and purchased the Buick Verano. I test drove several cars and a couple Encores. Though in Phx Az the temperature was high, my sales person Josh exhibited grace and patience. He's also funny. Which made experience so much more relaxed. I appreciated everyone's attempts to help me in my purchase. More
by Less stress
June 17, 2016
I didn't mean to do it I took my 2014 Buick Enclave into Liberty Buick for service and while waiting for the service, wondered into the new car showroom to see the new Envis I took my 2014 Buick Enclave into Liberty Buick for service and while waiting for the service, wondered into the new car showroom to see the new Envision I really had no plans to buy a new car. I was just looking. When the sales manager saw my 2 year old vehicle with only 8,000 miles on it, the offers began. I drove the Envision, fell in love with it and received an offer I couldn't refuse. As a result, I'm the proud owner of a new Buick. I highly recommend Liberty Buick to anyone in the market for a new car. By the way, I've leased over 6 vehicles from Liberty. There is a reason I keep coming back. More
by 40yearfan
June 14, 2016
Great and easy experience! This was an easy and fast experience. My salesperson Charles MacDonald was very knowledgeable and listened to my needs. He made the whole experience p This was an easy and fast experience. My salesperson Charles MacDonald was very knowledgeable and listened to my needs. He made the whole experience painless. I don't like buying cars! I would come back to this dealership again! Thanks! I love my new Encore! Lisa B More
by Lisa B
Employees Worked With
Charles MacDonald, Tim Johnson
June 11, 2016
Great buying experience! Charles MacDonald was fast, friendly, and knowledgeable... made the buying experience enjoyable. Good price, great service! I would highly recommend Charles MacDonald was fast, friendly, and knowledgeable... made the buying experience enjoyable. Good price, great service! I would highly recommend Liberty Buick for your next purchase. More
by Scott Norton
Employees Worked With
Charles MacDonald
