Liberty Buick

Know what you want and be prepared Be prepared and do your homework before you go. This was first time I shopped alone and I did not do my homework ahead of time and shop the market. I Be prepared and do your homework before you go. This was first time I shopped alone and I did not do my homework ahead of time and shop the market. It's my own fault that I paid more than I needed to. My salesman was very patient and informative and took a lot of time introducing me to the car. More

first oil change Chase Sterling was very helpful, taking me thru the listed items of what took place during the oil change, [27 point courtesy inspection] and also th Chase Sterling was very helpful, taking me thru the listed items of what took place during the oil change, [27 point courtesy inspection] and also the oil change. I was so impressed with his knowledge particularly after he stated that the air pressure was increased to 38 pounds in each tire, to my surprise, all this time I was only checking the pressure to 35. I am so pleased with Chase. Thank You Chase for putting me on the right path. I do know that under inflated tires can be very hazardous to the proper wear and tare on the vehicle. More

Excellent Service The Service Dept. handled my needs in a professional and timely manner. I was greeted promptly, and was treated like a valued customer, which is rare The Service Dept. handled my needs in a professional and timely manner. I was greeted promptly, and was treated like a valued customer, which is rare these days. After service was completed, my service advisor Eric "Chase" Sterling took the time to review what work was done and encouraged me to call if I had any future questions or problems with the work that was done. More

Josh delivered Josh Srgo was absolutely wonderful to work with. He was honest and very helpful. They gave fair value for my trade-in and treated me with respect. I Josh Srgo was absolutely wonderful to work with. He was honest and very helpful. They gave fair value for my trade-in and treated me with respect. I will purchase my next vehicle from Josh/Liberty Buick. More

Incredible customer service It is so refreshing to find a family owned dealership that goes out of there way for thier customers. Josh was incredible and will do business with hi It is so refreshing to find a family owned dealership that goes out of there way for thier customers. Josh was incredible and will do business with him again More

Ghost in the computer Recently had my 2013 Buick Lacrosse in for a week for computer problems Liberty immediately arranged for a loaner vehicle & I told them to keep my c Recently had my 2013 Buick Lacrosse in for a week for computer problems Liberty immediately arranged for a loaner vehicle & I told them to keep my car as long as they needed to. Rodney in the service area called me the day before I picked it up and explained what they had done.When I picked the car up on Saturday Rodney was waiting for me and explained in great length what all he and 2 technicians did to try to find & fix the problem. I always get great service there and the whole staff is so professional but friendly too. Several of my friends & neighbors have ended up getting cars there More

New encore The salesman, staff, financial, service department all bend over backwards to make sure that you are pampered and taken of they are very personable to The salesman, staff, financial, service department all bend over backwards to make sure that you are pampered and taken of they are very personable to you needs I recommend this dealer all the time More

BEST DEALERSHIP WITH THE BEST PEOPLE I saw an Ad on TV for the new Buick Convertible Cascada.I went on line and got to speak with this wonderful Sales person named Anne West.She was excit I saw an Ad on TV for the new Buick Convertible Cascada.I went on line and got to speak with this wonderful Sales person named Anne West.She was excited as i was about the Cascada.We set up a time for me and the wife to go to the dealership.When we arrived Anne Greeted us,and the car we were interested in was on the sales floor.Most dealerships won't take a car off the floor for a test drive,but this dealership wouldn't have it any other way.( When I was 14 my Brother -in-law had a 1964 Lesabre Convertible I swore that if Buick ever made a convertible again I was going to get one).My wife and I fell in love with the car right away.With the help Of Anne West,and Simon we were able to come to terms that we all could live with.THANKS TO THIS DEALERSHIP I WAS ABLE TO COMPLETE A YOUNG BOYS DREAM. More

Bought my dream car Visited this dealership earlier this year and looked at the Buick Enclave and Encore...Encore was too small and the bigger Enclave did not make me hap Visited this dealership earlier this year and looked at the Buick Enclave and Encore...Encore was too small and the bigger Enclave did not make me happy either, we were in no hurry to buy a car and had shopped at other dealerships as well. Last week I noticed on Liberty Buick's web page they had several Cadillac SRX's in stock..I went over to the dealership and worked with Tristan and Audrey and came home with my dream car...very pleased with both people and the dealership was wonderful, Tim in Finance was a very good person to work with as well.. More

Awesome Dealership with awesome employees I purchase my 2015 Lacrosse in April of 2015 and I absolutely love it. My Sales Consultant was Charles MacDonald and he was not pushy and tried to sel I purchase my 2015 Lacrosse in April of 2015 and I absolutely love it. My Sales Consultant was Charles MacDonald and he was not pushy and tried to sell me something I didn't really want. He understood exactly what I wanted and that is what he showed me. This car gets a lot of attention everywhere I go. Charles was extremely knowledgeable and respectful. This is my fourth car I have purchased from liberty Buick and I can't imagine going anywhere else. Their Service Dept is the best. More