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Liberty Chrysler Dodge Jeep Ram

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.8
1,234 Reviews
Liberty Chrysler Jeep Dodge Ram treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our goal is to make this the most pleasurable purchasing experience you'll ever have! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1000 E Park Ave

Libertyville, IL

60048

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Showing 1,234 reviews

April 08, 2025

Dropped car on Thursday morning and that afternoon was told it needed to stay one more day. Friday at 3pm when i called it still had not even been looked at by anyone and i needed my car back. @ days an More

by jrbonnot
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Would rather not say
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Apr 10, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand how frustrating it can be when your vehicle is not ready as expected, especially when you need it back. We appreciate your feedback and would like to discuss this matter further and learn more about your experience. Please feel free to contact Liberty Chrysler Dodge Jeep Ram directly so we can assist you. Thank you again for your input. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

April 08, 2025

Great service, I had many questions which were answered . Service was above and beyond with all employees. Love the Grand Cherokee! More

by CPRI870
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Friello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hobday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Massarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Liberty Chrysler Dodge Jeep Ram!

April 07, 2025

Justin Mounce is the BEST! I know when I take my car for service Justin will know exactly what to do and keeps me informed. thank you. More

by GCSTEFANOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mounce
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Apr 08, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that you have such confidence in our service, and we'll be sure to pass along your kind words to Justin. Your satisfaction is our priority at Liberty Chrysler Dodge Jeep Ram, and we look forward to seeing you again for your next service appointment! Sincerely, The Team at Liberty Chrysler Dodge Jeep Ram

April 05, 2025

I was very happy with your service. Rick was able to answer questions about mechanical problems I have had since I first got this car. Thank you, Rick! More

by tonireimers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Goodson, Agata
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Apr 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

April 05, 2025

Painless, and easy to work with. From my original call, to test drive, and negotiating a deal - this was one of the best experiences I have had at a dealership. More

by Krmchugh89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Massarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie! 5 stars as well.
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Apr 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Liberty Chrysler Dodge Jeep Ram was painless and easy. It’s our goal to provide the best service possible, and we’re glad we could make the process enjoyable for you. We look forward to seeing you again for your next visit! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

April 04, 2025

Matt was great, service is always exceptional at this dealership, and I always appreciated the car wash! More

by chr1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Apr 04, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

April 04, 2025

We purchased a car with Chris Mitchell and he made the entire experience comfortable and smooth! His friendliness, professionalism and customer service is truly second to none! Highly recommend More

by Happy Camper
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that Chris provided you with a comfortable and smooth car-buying experience at Liberty Chrysler Dodge Jeep Ram. Your kind words about his friendliness and professionalism mean a lot to us. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

April 04, 2025

Bulb was changed as requested. Technician let me know what needs to be done for my upcoming 100k service. More

by martyrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service
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Apr 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, Marty, for your wonderful review! We're glad to hear that your bulb was changed as requested and that our technician was able to inform you about your upcoming 100k service. We appreciate your trust in Liberty Chrysler Dodge Jeep Ram and look forward to serving you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

April 03, 2025

Good communication. Sadly it has been over a month and not done yet. Customs issue More

by LRLAMBEL
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa, who i believe is a liaison with Allstate
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Apr 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 03, 2025

Tony was great and very efficient with our time! I appreciated all his help when I came in! More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Apr 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

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