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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
698 Reviews

698 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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February 21, 2025

Service is ALWAYS Great and friendly employees, definitely will always have my service done,Thanks More

by CALDERON22872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 22, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We truly appreciate your positive feedback about the service at Liberty Chrysler Dodge Jeep Ram. Our team is dedicated to providing a great experience, and we're glad to hear that you've enjoyed your visits. We look forward to serving you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

February 21, 2025

Very good service. Good explanation of issue with my car and what my other mechanic did wrong. More

by MPISZKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rios
Feb 22, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We’re glad to hear that you had a positive experience at Liberty Chrysler Dodge Jeep Ram and that our team was able to provide a clear explanation of the issue with your car. Your satisfaction is important to us, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

February 20, 2025

Liberty CDJR in Libertyville have been amazing. Nicko/Gaetano in the service department always makes the experience more seamless. More

by NUTTALLBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicko
Feb 20, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram!

February 20, 2025

Great service! Appreciated the quick turnaround. My advisor was wonderful. Happy to get leaking tire patch issues resolved. Thank you for helping to get my new tire More

by JAMIEFRYREAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service/repair was wonderful!
Feb 20, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

February 19, 2025

Excellent service as always. With friendly and honest service managers ready to assist and answer all questions. More

by R.W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony. Service writer
Feb 19, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

February 17, 2025

This was my second time visiting this dealership. Setting an appointment was easy and we dropped off our vehicle the night before the visit. The tech sent a video showing a couple of the main items t More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
Feb 19, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us, Debra. We understand that your visit to Liberty Chrysler Dodge Jeep Ram did not meet your expectations, especially regarding the pricing and the oil change for your Grand Cherokee. Your feedback about the service and the communication with your advisor is invaluable to us. We take your concerns seriously, and aim to provide clarity and the best possible service to our customers. Thank you for your input, and we hope for the opportunity to improve your experience in the future. Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

February 16, 2025

We were very pleased with our experience at Liberty Subaru. Hector had a great knowledge of the vehicle and was very helpful. Peter was patient with us when explaining all the features and Dan made t More

by caution60
Recommend Dealer
Yes
Employees Worked With
Hector Torres, Peter Golebiak, Daniel Burdett
Feb 16, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

We are very happy to hear Hector, Daniel and Peter provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 16, 2025

A very Friendly and Professional Staff that met promised appointment time and delivery. Thank you! More

by williamsba0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikko & Jim Gray
Feb 17, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that our friendly and professional staff met your expectations at Liberty Chrysler Dodge Jeep Ram. It’s always our goal to provide timely service, and we appreciate you taking the time to share your experience. We hope to see you again soon! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

February 15, 2025

Hola! I congratulate the extraordinary customer service I received from the advisor David; he was generously kind and very agile in attending to me. David More

by Sebastiano Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David (advisor)
Feb 15, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you, Sebastiano, for taking the time to share your experience! We’re thrilled to hear about the exceptional customer service you received from David at Liberty Chrysler Dodge Jeep Ram. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to assisting you again in the future! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

February 13, 2025

Tony did an excellent job servicing my vehicle and ensuring I was updated and addressed all my questions. More

by brandon.headley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Brandon, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tony and our team, and we look forward to working with you again.

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