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Liberty Chrysler Dodge Jeep Ram - Service Center

Libertyville, IL

4.7
716 Reviews
Call Service Center (847) 362-5099

716 Reviews of Liberty Chrysler Dodge Jeep Ram - Service Center

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January 07, 2025

My car has been undiagnosed for a month now and I’ve spent over $2500 More

by JULIERANCOURT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea who’s working on it
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Jan 07, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your review. We're sorry your service visits didn't go as planned, Julie, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Agata Notter Customer Relations Manager Direct: 224-475-7104 agata@libertyautocity.com

January 06, 2025

It was a good experience. Friendly and helpful, and most of all John kept in touch with me updating me on the progress of the repair, which was most appreciated and added to More

by FRANK5590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service
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Jan 06, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, Frank, and we hope to see you again!

January 06, 2025

The service department was slowed and took over 2 hours. Service was great but it took a long time. More

by LARRYFOAMCRAFTUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Friello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

January 05, 2025

Everthing was Great! !! The sales, presentation, delivery and financing was handled in a profession manner and that is the reason have kept using this dealer for the last More

by Shaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
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Jan 06, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

January 04, 2025

Friendly accommodating service center Quick service with updates on status and new video during service Can get a loaner when needed Worth the drive!!! More

by MLUCYA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 05, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience at Liberty Chrysler Dodge Jeep Ram, especially with our service center and the updates during your visit. We strive to provide excellent service, and it’s fantastic to know that you found it worth the drive. We look forward to welcoming you back for your next visit! Sincerely, the Team at Liberty Chrysler Dodge Jeep Ram

January 03, 2025

Jeep Liberty of Libertyville took good care of my 2018 Jeep Wrangler! We appreciate your great service. More

by NUTTALLBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for choosing Liberty Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 02, 2025

I have always worked with experienced, knowledgeable, professional, and friendly service managers and technicians at Liberty Subaru. More

by mikafukuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daijon Davis
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Jan 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

January 02, 2025

Extremely friendly, fast and helpful staff. All my needs were taken care of. All my questions were answered. More

by TEACHER2671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Chrysler Dodge Jeep Ram!

January 02, 2025

brian spriggy is da the best and he takes care of his custies and likes to play with it More

by HenryShaffen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Friello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think his name was Robert Cohan?
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Jan 03, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thanks, Henry, for sharing your thoughts about your experience with Liberty Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

January 01, 2025

They are very courteous, efficient and friendly. I did not request a loaner. The wait time was longer than I expected. More

by juliangordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Friello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaia Kostantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Liberty Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Julian, and it's great to hear about your excellent experience here at Liberty Chrysler Dodge Jeep Ram.

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