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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.7
3,330 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,330 reviews

September 10, 2023

Service was good time waiting an hour and 15 minutes for an oil change a More

by vanallenk398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
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Sep 11, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this feedback! We do apologize for the long wait and appreciate your patience!

September 10, 2023

No communication whatsoever! Something that was supposed to take 1 day took 4. I had to call them a few times to know the status of my car because they didn't have the decency to More

by Jmconde522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Brewer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Liberty Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 10, 2023

Chloe is great. Very responsive, friendly, and knowledgeable. My family has bought six or so cars from Liberty and Chloe is one of the reasons More

by Steveolechna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 10, 2023

Professional and then never pressure me. I will recommend people there. To buy A new car More

by Josue Sanabria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

Sep 12, 2023 -

Josue Sanabria responded

All the persons that were helping me they were professionals. Thank you guys

September 09, 2023

Scott provided great customer service and made me feel welcome when I went to get my vehicle taken care of. More

by HelloYou
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Liberty Honda responded

We are very happy to hear that Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 09, 2023

They are best in each service and dealership has good staff. I am always go there for all my three cars. More

by SACRIN7211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Viera
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Sep 11, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 09, 2023

Went in for an alignment and they found my inner tie rods where bad not what I wanted to hear but glad it was found More

by DJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Viera
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Sep 11, 2023 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 09, 2023

I have been dealing with them for a long time and am very satisfied. I always get the deal I am looking for More

by DIANZ49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

September 09, 2023

Service is ok sometimes the wait is extremely long overall good place to go visit More

by BROWN.A.DERRICK
Recommend Dealer
Yes
Employees Worked With
Frank Marier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Liberty Honda responded

Thank you for your business and this review. If there is anything we can assist you with in the future, Derrick, please let us know.

September 09, 2023

I didn't have wait long to get service, Ashley is very nice/professional....a will visit again More

by JEHROAM1
Recommend Dealer
Yes
Employees Worked With
Ashley viera
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Sep 11, 2023 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Ashley here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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