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Liberty Honda

Hartford, CT

4.7
4,043 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 4,043 reviews

June 30, 2026

1. This Dealer rater survey is terrible. Have attempted 3 times on phone app only to be shut out. 25 year customer and feel the last couple years service quality has decreased. In the past all of my rat More

by Goombay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler Boutin
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2026

Reception was good and service is excellent The issue with my car was handled in a very professional way More

by SUNILPEDDIBHOTLA
Recommend Dealer
Yes
Employees Worked With
Nelly Justiniano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelly Justiniano
Jun 30, 2026 -

Liberty Honda responded

We appreciate you noting how smoothly our reception and service teams worked. It’s great to hear the issue with your Honda Accord was handled professionally. Nelly and our technicians are grateful for your feedback and look forward to helping you again.

June 29, 2026

Always easy to make appointments with Always clear on work needed and why Rate 5 always More

by Desiree.narog
Recommend Dealer
Yes
Employees Worked With
Chloe
Jun 29, 2026 -

Liberty Honda responded

We appreciate you bringing your Honda Accord in and taking the time to rate us. It’s great to know that scheduling is convenient and our service explanations are transparent. We look forward to keeping your Accord in top shape.

June 29, 2026

The dealership gave me good information on the status of my car. They called me when my car was ready. More

by DWIGHT.HENRY69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler Boutin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelly Justiniano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Svetlana Reish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Liberty Honda responded

Thank you for the five-star review. We’re glad our team kept you informed about your Honda CR-V and called as soon as it was ready. We look forward to assisting you again.

June 29, 2026

I have taken my car to Liberty Honda for servicing several times, and every visit has been a great experience thanks to Chandler Boutin. He consistently provides honest and practical advice, explains More

by UT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Boutin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Liberty Honda responded

It’s wonderful to hear that Chandler’s honest advice and clear explanations made your Honda Pilot service stress-free. We’re delighted that our follow-ups and the comfortable waiting area helped make each visit pleasant. Thank you for recommending Chandler and for trusting our team with your Honda Pilot service.

June 26, 2026

Just takes a little long but it's worth it Good experience this time around u guys are getting better much improved More

by Javierotero90
Recommend Dealer
Yes
Employees Worked With
Chandler Boutin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler Boutin
Jun 26, 2026 -

Liberty Honda responded

Thank you for your patience with the timing of your Honda Accord service. We’re glad the experience was worth it and that you noticed the improvements this time around.

June 26, 2026

They are really quick with setting appointments date and well at keeping my updated On my vehicle while it's in the shop More

by MICHELLECASTRO13
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Jun 26, 2026 -

Liberty Honda responded

Wonderful to know Chloe and our team made appointment planning easy and kept you updated on your Honda Pilot. We look forward to helping with your next service.

June 26, 2026

The service advisor was very helpful she went the extra mile twice over with a smile and still ask is there any thing else I can do More

by nevillewhyte63.nw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelly Justiniano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Liberty Honda responded

It’s great to hear that Nelly took extra steps with a friendly smile while servicing your Honda CR-V. Thank you for highlighting her attentiveness. We look forward to assisting you again.

June 26, 2026

They did exactly what I requested and I was done in an hour. Much quicker than usual. The service tech Chloe is great!! More

by CHERYLSLIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Liberty Honda responded

Delighted we completed your Honda CR-V service faster than usual. Chloe will be happy to hear you’re pleased with her work. Thank you for sharing your positive feedback.

June 26, 2026

Quick to get an appointment. Quick to respond to my text messages. All around a great experience. I will definitely go back to the hartford location from now on. More

by Reilly2013
Recommend Dealer
Yes
Employees Worked With
Nelly Justiniano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelly Justiniano
Jun 26, 2026 -

Liberty Honda responded

We appreciate you noting our quick appointment scheduling and prompt messaging. We’re glad your service visit was smooth and enjoyable. We look forward to caring for your Honda in Hartford again. Nelly

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