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Liberty Honda

Hartford, CT

4.7
3,472 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,472 reviews

August 10, 2025

My Service Advisor Svyeta Reish did an excellent service. She was very friendly and very professional.She gave me many good professional advises. She explains everything very professional. More

by mpast1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svyeta Reish.
Aug 10, 2025 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

August 10, 2025

This was a great car leasing experience. They made my first time leasing feel comfortable, and Lucio was awesome! Very friendly and professional, thank you again! More

by Freebird92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Oosten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucio Karapanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 09, 2025

Chole is always so helpful. She explains everything so I completely understand what is going on. More

by Anne Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 09, 2025

Hi Chloe, as for the car’s diagnostics, I believe it was correctly diagnosed and with the new part installed it is running fine. However, just one word of advice which is customers don’t like surprises on t More

by TONYMASTRANGELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Liberty Honda responded

Tony, thank you for this feedback and review. Our goal is to ensure that everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

August 08, 2025

My experience was very good , he was very nice and friendly when I came in and he told me he would get my car back to me the same day which was nice b/c it was supposed to be there over night , he cal More

by FIDELITYBROWN
Recommend Dealer
Yes
Employees Worked With
Chandler Boutin
Aug 08, 2025 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

August 08, 2025

Had a repair done. Within two weeks the repair failed. They took it in and fix the problem without charge. The Service Representative kept me in the loop the whole tim More

by glennighh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yetti
Aug 08, 2025 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 08, 2025

Excellent service and communication. Process was very easy from scheduling through pickup. $500+ seemed a little high for routine service visit, but still very easy. Service took Appl More

by mb22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver was timely. A++
Aug 08, 2025 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

August 07, 2025

Surprised by the rapid service I received that day. I will come back every one of the service people were very attentive. More

by donwilson19488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 06, 2025

Chloe was exceptional. Didn’t try to push anything on me. Love the videos now! More

by Matt’s first car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 06, 2025

Bad expiriens with service last 2 visits …would not recommend anyone to go there …l am definitely done.. More

by belmirk1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Liberty Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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