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Liberty Honda

Hartford, CT

4.6
3,218 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,218 reviews

January 27, 2024

Dealer was responsive. Original quote was off due to dealer error. Transaction was quick Dealer offer on purchase of existing lease was low. Payoff amount they used include More

by davidcbuckner
Recommend Dealer
Yes
Employees Worked With
Kayloni Gaetan, Kayloni Gaetan
Jan 29, 2024 -

Liberty Honda responded

Thank you, David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

January 27, 2024

Ya NEVER fix the Problem in my Car, the ALARM still goes on crazy n Am fed up with this SITUATION..... More

by rs.cordova
Recommend Dealer
No
Employees Worked With
I still have this freaky problem with my 2021 Passport, Ya have NOT fix the problem in my car, n Am NOT Happy!!!!!! Very unprofessional.....
Jan 29, 2024 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jan 29, 2024 -

rs.cordova responded

Yes, please fo Call Me cuz Am TIRED hearing my Car ALARM go crazy at anytime

January 25, 2024

When I came in everyone was very welcoming. Christian explained thoroughly to me about how buying a car exactly works. Christian was also very patient and answered any questions I had. Overall More

by nevaehimonii
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Diaz
Jan 27, 2024 -

Liberty Honda responded

Here at Liberty Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Christian, and it was a pleasure having you at the dealership. We appreciate your review!

January 25, 2024

The experience was great. They did the work I wanted. They checked out a problem another dealership said was happening and told me there wasn't a problem. And they checked car More

by Shimchick
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Jan 25, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

January 24, 2024

While not sure how my prev car went kaput, I am happy with my new one. More

by tprsn50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert the product specialist, Daniel Santamaria, Semir Osmanovic
Jan 25, 2024 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

January 24, 2024

Staff ignored me when I drove to the service entrance and I waited 10 to 15 minutes before they moved the cars inside to make room for me. Poor customer service which NEVER happens at Hoffman Honda!! More

by RITS5515B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Liberty Honda responded

Thank you! Chloe and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

January 24, 2024

I was driving far from home with my family and dogs on a cold, snowy day when my check engine light started flashing. I stopped in at Liberty Honda and they told me to bring the car inside, they would look More

by APARTMENTJAY
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Jan 25, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Chloe was able to help, and we hope to see you again!

January 24, 2024

Provided good information and completed work within promised time. Less is more - isn't it? More

by HappyHondaOwner
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 25, 2024 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Chris and our team and don't hesitate to let us know if we can be of further assistance.

January 24, 2024

Svetlana was very welcoming and provided all the information I needed to purchase tires. She kept me informed of the progress. Great job!!!! More

by REBELMONT1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
Jan 25, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Svetlana met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

January 24, 2024

Great experience with wonderful staff No Problems understanding the recommended service. I will continue to use Liberty Honda. More

by VINWMIRAGLIA
Recommend Dealer
Yes
Jan 25, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

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