Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.6
3,212 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
Contact Dealership
View Awards

71 W Service Rd

Hartford, CT

06120

Directions

By Type

Showing 3,212 reviews

April 10, 2025

I have dealt with Honda for many years but I noticed it's care for customers needs and satisfaction has gone down. There has been multiple changes for caring and greeting customers. More

by cbreedlove043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Svetlana Reish
Report | Print
Apr 14, 2025 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to contact you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 10, 2025

Chloe is knowledgeable and was able to manage a loaner for overnite. Best service anywhere! More

by ninnypoo99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

April 09, 2025

Lucio and Justin were very knowledgeable and extremely pleasant to deal with and made my car buying experience a great one!!! More

by Mjsfliss
Recommend Dealer
Yes
Employees Worked With
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Dingle
Report | Print
Apr 09, 2025 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

April 09, 2025

Lucio and Justin were very knowledgeable and helpful. They kept me updated every step of the way and made my car buying experience exceptional! More

by Mjsfliss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucio Karapanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

April 09, 2025

Well organized, welcoming, and well maintained premises .Variety of vehicles to choose from with a wonderful display in the show room. More

by MALINIPRABAKAR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 09, 2025

I’m from Wallingford ct I just bought a 2023 Honda passport so far I’m happy with it everyone there are nice and helpful I give 10 out of 10 I recommend this dealership thank you guys. More

by Guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 09, 2025

They can work on improving scheduling but everything else was good. The gentleman that took care of me was professional and very helpful More

by mrscopeland0909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Liberty Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 09, 2025

The dealer did a great job and kept me updated on when the car would be available for pickup. More

by jaeden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

April 08, 2025

Louis and Rocky were very good . Our salesmen Luciano , was nice but inexperienced, and in our opinion needs much more training before being on the sales floor by himself. Did not kn More

by Laureen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Oosten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucio Karapanos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Liberty Honda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience.

April 07, 2025

Leo and Rocky were friendly, helpful and accommodating. They made purchasing our new CRV a pleasure. More

by Mark H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Martinez
Report | Print
Apr 07, 2025 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

1
...
8
9
10
...
322