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Liberty Honda - Service Center

Hartford, CT

4.5
2,086 Reviews

2,086 Reviews of Liberty Honda - Service Center

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June 05, 2023

Cholesterol, has been my Customer Service representative since 2016 when I purchased my Honda accord. Personally I think she is the best person working at liberty honda. More

by MSGLOW56755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Chloe, here at Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

June 01, 2023

Amazing service beginning to end. And they didn’t even charge me, granted nothing was wrong with my car but they could have still charged for the time. Thank you so much Liberty Honda More

by Tanimed1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Jun 01, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Jonathan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

May 30, 2023

My attendant took good care. Had me in and out in no time. She was great. More

by JCOUGHLIN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with Chloe and our team. We're glad to hear we delivered such a great experience! Dave Gunderson

May 30, 2023

Jaime, did a great job to make sure I received good quality service. They did a good replacing my rear view mirror, but in the cap was missing, and they could not locate it that day. I also noticed the More

by jea8589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
May 30, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jaime met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

May 28, 2023

I was able to make a same day appointment and get out within reasonable time. More

by denisebell005
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
May 30, 2023 -

Liberty Honda responded

Denise, Thank you for your business and this review. We're happy to hear Jonathan and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

May 28, 2023

Great communication. Would recommend to anyone. Customer service is great. Fast service and reputable. Thanks More

by Deals4u04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
May 30, 2023 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

May 27, 2023

Had my rear differential changed. Start to finish 1 1/2 hour. And they washed my car. Very satisfied. More

by jmfarrside
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

May 26, 2023

I have trusted Liberty Honda for at least 10 years, and I have never been let down. More

by RidgeHiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
May 28, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dave Gunderson

May 26, 2023

Knowledgeable and friendly service staff, who stand behind their work. My experiences have been very good. More

by DAVID.KREITNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Liberty Honda responded

David, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

May 26, 2023

I usually feel very comfortable dealing with Liberty! Honda I switched a while back for my oil changes with a cheaper dealer and then had a problem and came back to Liberty to correct the problem! My son More

by TZGZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
May 28, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

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