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Liberty Honda - Service Center

Hartford, CT

4.5
2,179 Reviews
Call Service Center (860) 856-8700

2,179 Reviews of Liberty Honda - Service Center

Sort by
June 23, 2023

Liberty was great and Christian my salesman was great. I’ve bought about seven vehicles from Liberty over 15 years, More

by MARIJEFF
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik, Kimberly Feliciano
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Jun 23, 2023 -

Liberty Honda responded

Thank you so much for your kind words for Christian, and for taking the time to leave us this wonderful feedback! Dave Gunderson

June 22, 2023

My needs were attended to in a timely manner and repairs were fully explained to me. More

by Smkbard
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Liberty Honda responded

We are very happy to hear Chloe provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

June 20, 2023

Very unsatisfying waited 4 hours for oil change. Clerical error. Not satisfied with service period More

by Ycolon1958
Service Time
Recommend Dealer
No
Employees Worked With
Not listed
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Jun 21, 2023 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mike Plummer General Manager (860)241-1420

Jun 21, 2023 -

Ycolon1958 responded

Yolanda Colon 860-938-1268 798 Windsor Avenue Windsor,CT 2014 Honda CRV

June 19, 2023

Jim is fantastic ! He goes beyond the call of duty Ensure that all clients are highly satisfied. Each time I take my car for servicing - I ask for him specifically beca More

by DADRIEMS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Feliciano
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Jun 19, 2023 -

Liberty Honda responded

Thank you, Dadrie, for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Dave Gunderson

Jun 19, 2023 -

Liberty Honda responded

Thank you for your very kind review, Dadrie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

June 17, 2023

The service was very good, but is an oil change supposed to take 2 hours? More

by LBINETTE282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember the names
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Jun 17, 2023 -

Liberty Honda responded

Thank you for your business and this review. We apologize for the wait but appreciate your patience. Dave Gunderson

June 17, 2023

They did a good job servicing my vehicle. However, I made my appointment for a service and they didn't perform it. I needed an oil change and my windshield wipers replaced. They did the oil c More

by KIMBERLYNURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2023 -

Liberty Honda responded

Quality customer service is always our number one priority, and we apologize for the wait and the lack of service on your wipers. We truly appreciate your business. Dave Gunderson

June 17, 2023

My experience has been they always go above and beyond to satisfy the customers. I have never been failed by them. More

by DAN.E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

Jun 18, 2023 -

DAN.E responded

I have always been treated with the upmost care and attention and you have always gone above and beyond in providing service to me for which I am deeply appreciative and honored.

June 17, 2023

They were a breath of fresh air, and they were very upfront and tremendous to work with. More

by btlimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dave Gunderson

June 16, 2023

Always treat me right from the minute I walk into the store, even before I bought my car from here. They keep their promises and do great work and are always very respectful More

by Austin Adil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Angelica Peters, Jonathan Roath, Kimberly Feliciano
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Jun 17, 2023 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

June 15, 2023

Great service as usual! My car had the required service and was completed and ready on time More

by LYNNANDERSON355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Report | Print
Jun 15, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, Lynn, and we hope to see you again! Dave Gunderson

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