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Liberty Honda - Service Center

Hartford, CT

4.5
2,088 Reviews

2,088 Reviews of Liberty Honda - Service Center

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April 01, 2023

Quick service, good attention to detail, friendly staff, and the scheduling was only a few days out! More

by SNIKN74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

April 01, 2023

Always fast, strait forward process. I only service my minivan here and will continue to do so! More

by Maggiecl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Apr 02, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

April 01, 2023

For the time being I would, but I’m really disappointed that there’s no accommodation to providing long-term customers with a simple five or a $10 coupon to have an oil change. I’ve owned Honda Accord sinc More

by njo.2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Liberty Honda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Dave Gunderson

April 01, 2023

Advisor was helpful and answered any concerns I had. Service was completed without delay. I was happy that scheduling the service was very easy. Jim was the advisor that that handled my service and he More

by LACOMBE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

April 01, 2023

It was a pleasure working with Jaime and the team at Liberty Honda, they listened, understood the work I needed done, and were able to perform it in a timely manner. Their remote work station was a plus More

by SAMUEL AKERELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik, Angelica Peters, Kimberly Feliciano
Apr 02, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

April 01, 2023

Great service. Very prompt. Minimal waiting time. Very easy to make a service appointment with very little lead time. More

by TAGARTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Apr 02, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dave Gunderson

March 31, 2023

Service appointments were very easy to make with timely and convenient dates and times. Easy to get an appointment when you wanted and dealership had records to simplify work that may be needed. More

by YVONNE.BOLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Mar 31, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Yvonne, please let us know. Dave Gunderson

March 31, 2023

Issue was not fixed , no one communicated properly, not responsive , they are just trying to escape. More

by ER.PADHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Andrzeicik
Apr 03, 2023 -

Liberty Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Dave Gunderson

March 30, 2023

Service was great. There were no issues. They provided what services will be needed soon. More

by ANNIESANT47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Liberty Honda responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

March 30, 2023

Easy going experience. wonderful workers and are very straightforward, helpful, and honest. Will make sure you are taken care of! More

by adnanshaikh46696
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Jonathan Roath
Mar 31, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

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