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Liberty Honda - Service Center

Hartford, CT

4.5
2,168 Reviews
Call Service Center (860) 856-8700

2,168 Reviews of Liberty Honda - Service Center

Sort by
April 16, 2023

Chloe was very professional and provided great service. I am a long time customer because Liberty Honda respects their customers. More

by Donald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Report | Print
Apr 17, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

April 16, 2023

Took a bit longer then I expected but the guys there did a great job! More

by CARO3900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Report | Print
Apr 16, 2023 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

April 15, 2023

Excellent service & staff. Have had my car repaired there twice without any issues. Highly recommend. More

by Ron P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Report | Print
Apr 16, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us, Ron. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

Apr 16, 2023 -

Ron P responded

My pleasure.

April 15, 2023

Great customer service. Professional, courteous, knowledgeable. My issue was identified and corrected promptly. I appreciate the excellent service. More

by Judit.Geza
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Report | Print
Apr 16, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

April 15, 2023

I had an appointment at 12:30, waited 2 hours then I got up and asked the status of my car. At that point they hadn't even started repairing my car. They just brought it in to be repaired at 2:30 PM even th More

by Juan_gutierrez11
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Apr 17, 2023 -

Liberty Honda responded

Thank you for bringing this to our attention, Juan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dave Gunderson

April 15, 2023

Very convenient location for me and making appointment for service and time availability was easy More

by JOIEBART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Apr 16, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

April 14, 2023

Always transparent about pricing. Knowledgeable talented technicians. Timely repairs. Chloe went the extra step and set me up with a loaner. Thanks! More

by tagline_epsilon.0v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2023 -

Liberty Honda responded

Thank you so much for your kind words for Chloe and the team, and for taking the time to leave us this wonderful feedback! Dave Gunderson

April 14, 2023

Professional, explained everything, patient. Solid customer service. Very happy and I will return for future service. More

by 22legos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

April 14, 2023

Consistently friendly, professional, and efficient in providing vehicle service. If any service takes longer than anticipated they have offered a loaner or ride without question. Appointments are readi More

by Kmcollette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Peters
Report | Print
Apr 16, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

April 14, 2023

Muy buen servicio al cliente y un muy buen precio por el mantenimiento de my carro More

by Ronnie perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Reyes, Rick Kossakoski, Jaime Andrzeicik, Angelica Peters, Jacob Mascola, Jonathan Roath, Kimberly Feliciano
Report | Print
Apr 16, 2023 -

Liberty Honda responded

Thank you, Ronnie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

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