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Liberty Honda - Service Center

Hartford, CT

4.5
2,212 Reviews
Call Service Center (860) 856-8700

2,212 Reviews of Liberty Honda - Service Center

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May 02, 2023

The second to last time I went to Honda I went in for an oil change. After I arrived I talked to associate about the concern I was having with my ac. I enjoyed how they took my concern seriously and after m More

by JAYYMIMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estheban Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Colin Mckeever
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May 02, 2023 -

Liberty Honda responded

Thank you for taking the time to leave us this great five-star review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda; we look forward to having you as one of our valued customers for many more years to come. Dave Gunderson

May 02, 2023

Friendly and knowledgeable service. Good communication and responsiveness. Service was completed in a timely manner. More

by myboymatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

May 02, 2023

Although the dealer can be expensive. Jonathan was great. Very attentive and understanding to my needs More

by SKYSTHELIMITPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Feliciano
Report | Print
May 02, 2023 -

Liberty Honda responded

Thank you again for choosing Liberty Honda; we look forward to having you as one of our valued customers for many more years to come. We appreciate your review. Dave Gunderson

April 30, 2023

Friendly and helpful Fully answered my questions and made sure I knew when to come back for a follow up appointment More

by CARRIEO921
Recommend Dealer
Yes
Report | Print
May 01, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

April 29, 2023

My car is still not fixed still having the same problem paid $700 not happy More

by PATRICIAW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2023 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Dave Gunderson

April 29, 2023

Easy check in and received phone call to notify me when work was complete, what was done, and that car was ready for pickup More

by GNBLOOMLH
Recommend Dealer
Yes
Employees Worked With
Angelica
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May 01, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dave Gunderson

April 28, 2023

Good experience in past. Chloe was too focused on money rather than my needs. Unusual experience for me. More

by BDAWES3046
Recommend Dealer
No
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know names nowadays
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May 04, 2023 -

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Dave Gunderson

April 28, 2023

5 She handles your car problems professionally and advised on future things to be done More

by Khannazir1948
Recommend Dealer
Yes
Employees Worked With
Chloe
Report | Print
May 01, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

April 28, 2023

Always amazing service and speed. Been with them since 2007. Will get another car through them one day. More

by Risby drayton
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Angelica Peters, Jacob Mascola, Jonathan Roath, Kimberly Feliciano
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May 01, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

April 28, 2023

Great service. I had to get towed in and Chloe fit me in, explained everything to me and followed up with all info. 5 stars! More

by ALLISON.ZITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

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