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Liberty Honda - Service Center

Hartford, CT

4.5
2,100 Reviews
Call Service Center (860) 856-8700

2,100 Reviews of Liberty Honda - Service Center

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March 13, 2023

Worst experience with Liberty Body shop unit! they returned the vehicle with dead battery after almost 3 weeks of repair. Poor customer service! I did not expect this from Liberty Honda family. I More

by Ravimail21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
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Mar 13, 2023 -

Liberty Honda responded

Ravi Sorry for the trouble. A battery can lose its charge for many reasons especially if the vehicle has had some damage. I'm not sure of details of your repairs but would like to help if I can. Please give me a call at (860)241-1420 to discuss, or you can reach me by return email. Thanks for your business Mike

March 12, 2023

I always leave Liberty Honda assured that my vehicle is in good shape. Thank you Liberty Honda! More

by BENJIKOOMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
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Mar 12, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

March 12, 2023

Prior to my appointment Liberty Honda representative explained to me throughly the repairs for my vehicle that was needed to correct the problems They also assisted me in a loaner that was very helpful More

by GOLF511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

March 11, 2023

the agent chole is very nice and professional, the technican explains the problem to me patiently, very helpful More

by yl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

March 11, 2023

Jaime was excellent, courteous and very professional and efficient. She took good care of me. More

by XTIMCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Report | Print
Mar 12, 2023 -

Liberty Honda responded

Thank you for the kind words for Jaime and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

March 11, 2023

Excellent place to buy a Honda. Service is fast and easy. Waiting area for service is clean and they have complimentary coffee. More

by JL83AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Report | Print
Mar 12, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

March 11, 2023

My repairs were done well. My car performed well this morning on the highway. I was informed about repairs during the entire process. More

by DWIGHT.HENRY69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters, Kimberly Feliciano
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Mar 12, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

March 11, 2023

Honda need to have more coupons for customers. Could not do all that I’m supposed to do because it was too expensive. More

by CHARMAINEG2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Report | Print
Mar 12, 2023 -

Liberty Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Dave Gunderson

March 11, 2023

From my initial buy with Udi to my service with Angelica I am very pleased and feel they both have/had my best interests in mind. I would recommend this dealership. More

by PEGGYVASKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amnon Udi, Angelica Peters
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Mar 12, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dave Gunderson

March 08, 2023

Great service and very communicative! He did a great job on my oil change. Thanks More

by SHENRY324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath, Kimberly Feliciano
Report | Print
Mar 08, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

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