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Liberty Honda - Service Center

Hartford, CT

4.5
2,212 Reviews

2,212 Reviews of Liberty Honda - Service Center

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April 27, 2023

Very easy. Booked appointment online. Used night owl drop off. Received text confirmation, then phone call to advise oil change was complete. More

by KarenZ
Recommend Dealer
Yes
Apr 28, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

April 27, 2023

they did not understand my concern, it was stated several different ways and to different people More

by kimcrockwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelica Peters
May 01, 2023 -

Liberty Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dave Gunderson

April 26, 2023

Service was friendly, quick, and helpful. I appreciated that I was given my options and recommendations without telling me I needed a lot of unnecessary services More

by FUREYTOM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Apr 26, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dave Gunderson

April 26, 2023

Scheduling car maintenance is always easy, the service is prompt, technicians always thorough and the advisors are great. More

by RONM201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Peters
Apr 26, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

April 26, 2023

Very friendly, knowledgeable, and professional. Jaime was excellent, completed my service in a timely matter, I would highly recommend her and the team More

by sbrhound605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Apr 26, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

April 26, 2023

Jonathan was great. He told me about a few deals that I didn’t know about and I had the car for almost 3 years now. Thank you, Jonathan. More

by wilsonmariah51
Recommend Dealer
Yes
Employees Worked With
Justin, Jonathan Roath
Apr 26, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

April 26, 2023

Jim was wonderful and helpful. The service I received was slightly more pricey than I'd anticipated for the oil change and similar smaller elements. More

by kimdorfman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Liberty Honda responded

Thank you so much for your review, Kim! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

April 26, 2023

Having Chloe help was top notch. Made my experience with Liberty Honda exceptional. I now plan on getting any work done on my vehicle directly through Liberty Honda. More

by Anazario614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Liberty Honda responded

Thank you so much for your kind words for Chloe, and for taking the time to leave us this wonderful feedback! Dave Gunderson

April 25, 2023

A clean welcoming service center and friendly staff puts a customer at ease. Understanding customer service personnel helped understand the vehicles problem and solution. Customer pickup and delivery avoid More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Liberty Honda responded

Thank you for your very kind review, John. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

April 23, 2023

Great. Service. I’ll definitely go back again. Thank you so much for the service . More

by Svazquez0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Apr 24, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

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