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Liberty Honda - Service Center

Hartford, CT

4.5
2,173 Reviews
Call Service Center (860) 856-8700

2,173 Reviews of Liberty Honda - Service Center

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April 07, 2023

Great same-day service for replacing my flat tire. The service team quickly confirmed my tire condition. Then replaced it, spin balanced it, and reattached it to my car. Then took the time to pat More

by Riosirv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

April 07, 2023

Always like working with Chloe…. She does a great job and makes the process very easy More

by KENNMDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

April 07, 2023

Untrusted, they said completed a check list, said lights check good and one was not working. Wipers same thing. Never again see my suv there. More

by Michelle castillo melendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Roath
Report | Print
Apr 10, 2023 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Dave Gunderson

April 07, 2023

Very professional friendly staff. Highly recommend having your car serviced at liberty Honda in Hartford More

by MUHANADOSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Angelica Peters, Jacob Mascola, Jonathan Roath, Kimberly Feliciano
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Apr 07, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

April 06, 2023

I don’t think every time I come in they need to rotate my tires as much as they tell me so I can avoid my warranty think overall I come in at one will change. I didn’t come in there and spend all that money More

by Drizzle1t2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters, Jonathan Roath
Report | Print
Apr 06, 2023 -

Drizzle1t2 responded

I don’t think it should cost me $30 to rotate my tires every time I come there think it should be free

April 06, 2023

Quick and professional service. Completely satisfied! Service was great and I cannot be any happier! More

by BOBBROWN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

April 06, 2023

This is my third vehicle I have bought from Liberty Honda. I highly recommend them. More

by NORMAPABON1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Udi
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Apr 07, 2023 -

Liberty Honda responded

Thank you for your very kind review and congratulations on your new vehicle! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

April 05, 2023

Chloe is the best - communicates well, answered all our questions, and gets the job done! She’s More

by Nancy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2023 -

Liberty Honda responded

Thank you, Nancy, for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

April 04, 2023

Very good service, thank you I will go back again also recommend for other people and friends More

by JETS19690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Report | Print
Apr 05, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

April 04, 2023

Jaime is an outstanding and trustworthy advisor and I feel well cared for as a customer at Liberty Honda. More

by jgos78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Report | Print
Apr 05, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Jaime and our team here at Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

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