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Liberty Honda - Service Center

Hartford, CT

4.5
2,173 Reviews

2,173 Reviews of Liberty Honda - Service Center

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April 03, 2023

They tried to fix it via software updates but it doesn’t seems the software updates has this resolved issue. Last week I was in NY and my pilot’s engine was turned off after active delay in traffic many tim More

by SACRIN7211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Apr 04, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda! We appreciate your business, and please don't hesitate to reach out if we can be of any further assistance. Dave Gunderson

April 03, 2023

The service department was very responsive. They handled all the paper work quickly and made sure the parts were available and on time. Answered all my questions. More

by JOHNSALA0
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician who's name was Jose I think
Apr 04, 2023 -

Liberty Honda responded

Thanks, John, for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

April 02, 2023

Friendly staff. Great location. Would be great if you had a better play area for toddlers More

by Liliaarellano86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Apr 02, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this feedback! Dave Gunderson

April 02, 2023

Service was timely and efficient and people were great. Good price and very nice waiting room More

by BERNAICHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Apr 03, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

April 01, 2023

Advisor was helpful and answered any concerns I had. Service was completed without delay. I was happy that scheduling the service was very easy. Jim was the advisor that that handled my service and he More

by LACOMBE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

April 01, 2023

Liberty Honda provided a diagnostic report for my Honda Accord., I only wanted the clutch diagnosed as that was the current issue. More

by Greg B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Dave Gunderson

April 01, 2023

Always fast, strait forward process. I only service my minivan here and will continue to do so! More

by Maggiecl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Apr 02, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

April 01, 2023

Quick service, good attention to detail, friendly staff, and the scheduling was only a few days out! More

by SNIKN74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

April 01, 2023

It was a pleasure working with Jaime and the team at Liberty Honda, they listened, understood the work I needed done, and were able to perform it in a timely manner. Their remote work station was a plus More

by SAMUEL AKERELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik, Angelica Peters, Kimberly Feliciano
Apr 02, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

April 01, 2023

Great service. Very prompt. Minimal waiting time. Very easy to make a service appointment with very little lead time. More

by TAGARTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Apr 02, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dave Gunderson

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