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Liberty Honda - Service Center

Hartford, CT

4.5
2,177 Reviews
Call Service Center (860) 856-8700

2,177 Reviews of Liberty Honda - Service Center

Sort by
March 15, 2023

Service department is very professional. They stay on schedule and do a good job of explaining work done afterwards. Prices seem pretty fair too. More

by cmelchreit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
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Mar 16, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

March 14, 2023

Taken on time, excellence explanation by Service adviser Jamie, great service on a timely basis. Highly recommend Jamie and Liberty service department. More

by CAROLEKKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
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Mar 15, 2023 -

Liberty Honda responded

We are very happy to hear that Jaime provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

March 14, 2023

Length of time for the service was what was promised. Done to my satisfaction and left before the promised time More

by Angelaperucki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
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Mar 15, 2023 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

March 14, 2023

My trunk opens easily now and Jonathon was very helpful with getting the repair covered by warranty. I was happy with the service. More

by rockwood.amanda09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
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Mar 15, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear that Jonathan and service our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

March 13, 2023

Worst experience with Liberty Body shop unit! they returned the vehicle with dead battery after almost 3 weeks of repair. Poor customer service! I did not expect this from Liberty Honda family. I More

by Ravimail21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
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Mar 13, 2023 -

Liberty Honda responded

Ravi Sorry for the trouble. A battery can lose its charge for many reasons especially if the vehicle has had some damage. I'm not sure of details of your repairs but would like to help if I can. Please give me a call at (860)241-1420 to discuss, or you can reach me by return email. Thanks for your business Mike

March 13, 2023

It was quick service. All issues were resolved. After service delivery was quick and prompt More

by VISHAL9925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
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Mar 13, 2023 -

Liberty Honda responded

Vishal, Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dave Gunderson

March 13, 2023

Chloe was fabulous. She took my car in and was able to take care of what needed to be done and fixed. She was very helpful. More

by Schanthasone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. Chloe and our team appreciate your business and hope to see you again soon! Dave Gunderson

March 13, 2023

Very thankful for working with me with my problem. That’s why I will back.! And a shoutout to Dave the service manager! More

by joeamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
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Mar 13, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

March 12, 2023

I always leave Liberty Honda assured that my vehicle is in good shape. Thank you Liberty Honda! More

by BENJIKOOMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Report | Print
Mar 12, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

March 12, 2023

Prior to my appointment Liberty Honda representative explained to me throughly the repairs for my vehicle that was needed to correct the problems They also assisted me in a loaner that was very helpful More

by GOLF511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

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