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Liberty Honda - Service Center

Hartford, CT

4.5
2,100 Reviews
Call Service Center (860) 856-8700

2,100 Reviews of Liberty Honda - Service Center

Sort by
January 18, 2023

Jonathan was insightful and helpful, we discussed battery life and diagnostic code which were performed. More

by Jason.Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, driver, Jonathan Roath
Report | Print
Jan 19, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

January 17, 2023

Service was excellent and done timely. Great communication throughout the process. Will continue to use Liberty Honda. More

by rickjferreira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Jan 17, 2023 -

Liberty Honda responded

RICKIFERREIRA, Thanks for the kind words!! Jonathan does a great for his customers. Glad he was able to provide you with a great experience.. Thanks for your business! Mike

January 17, 2023

I trust Liberty Honda to always help me maintain my Honda Accord in excellent condition. More

by HappyHondaOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dave Gunderson

January 15, 2023

Very good experience, the employees treat you very well and with respect, Liberty Honda is a great dealership. More

by Ivanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mascola
Report | Print
Jan 16, 2023 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

January 15, 2023

Liberty Honda were very accommodating and worked with our schedule. I would recommend this dealership. More

by Alisha
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

January 14, 2023

The service reception guy was really good and had great communication. Explained what I needed now and later More

by alllenperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

January 14, 2023

I have one teeny tiny minor complaint. ..my battery died today and I had to call AAA to come replace it. My battery test shows REPLACE but no one pointed it out or mentioned it, or I'd have More

by rambosambo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2023 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Dave Gunderson

January 13, 2023

Fast professional service great attitude and knowledgeable. Let me know everything that was being done and why as well as the cost More

by KENEEDWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mascola
Report | Print
Jan 13, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

January 13, 2023

Polite and prompt service. I was in and out in about 45minutes. Cashiers was very polite and great conversation. More

by maitlandapril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters, Kimberly Feliciano
Report | Print
Jan 15, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

January 12, 2023

Good Dealership close by for all your needs not having to go so far out 👍but the prices should be a little less so you don’t go to places like Firestone etc to save money 💴 More

by BROWN8116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Angelica Peters, Jacob Mascola, Jonathan Roath, Kimberly Feliciano
Report | Print
Jan 13, 2023 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your comments with them, and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

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