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Liberty Honda - Service Center

Hartford, CT

4.5
2,090 Reviews

2,090 Reviews of Liberty Honda - Service Center

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December 29, 2022

Appointment was on time. Very professional and polite.Service was very quick and well explained. More

by CRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

December 29, 2022

Everyone is very helpful and polite. They listen to what you have to say and don’t try to push anything that you don’t need. Great dealership! Thanks! More

by LOREEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Dec 30, 2022 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

December 29, 2022

Excellent customer service as always, which is why I keep returning to Liberty for all of my car service needs. My only complaint is with the sales department. Over the years, I've purchased 5 autos from More

by Gerald F Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cunningham, Amnon Udi, Thomas Krstyen, Colin Mckeever
Dec 29, 2022 -

Liberty Honda responded

Mr. Murphy, Thank you for your kind words and business over the years. I'm not sure about the letter you reference in your review or when you received it. Most times when a special or loyalty offer is made it is for select vehicles for a limited time and is backed by the manufacturer based on higher available inventory. Unfortunately, it has been some time since we have had that level of available inventory. As you are aware Liberty Honda is a "Best Price First" dealership. We offer the same highly competitive price to everyone in an upfront transparent manner. If you are interested in a new vehicle just let me know and I will help you personally and I will make sure you receive every special for which you qualify. You can reach me at plummerm@executiveag.com Thank you again Mike

December 28, 2022

The workers treat you nice and they have great service every time I go to the dealership. More

by Ivanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Peters
Dec 28, 2022 -

Liberty Honda responded

Thank you for choosing Liberty Honda, Ivanna. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dave Gunderson

December 28, 2022

Great dealership, have been here on numerous occasions and always treated right, and with respect. More

by Arturas Biryukas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Landon, Rick Kossakoski, Jaime Andrzeicik, Jonathan Roath, Colin Mckeever
Dec 28, 2022 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

December 27, 2022

This is my third car with Liberty Honda and they are an excellent dealership. Chloe always takes good care of my car and I! More

by jlferr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NA
Dec 28, 2022 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

December 27, 2022

Very efficient and knowledge of the customers got me in and out on a timely fashion More

by Keith hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mascola
Dec 28, 2022 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dave Gunderson

December 23, 2022

My appointment was quick and the receptionist helped explain things and answered my questions. But I had asked the service people to check out 2 noises. They had “checked” out certain spots but had not More

by LOIS.FLETCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Liberty Honda responded

Quality customer service is always our number one priority, so please let us know if you need anything else. Thank you for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

December 23, 2022

The dealership never fails to impress me. The speed, the courteousness of its staff, and explanation of everything that is incorrect is great More

by Slorraine13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Colin Mckeever
Dec 23, 2022 -

Liberty Honda responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

December 23, 2022

Service wose top notch. Cloe wose were accommodating with the service and transportation to and Bach to my workplace! Grateful for that, made a lot easier for me to drop off More

by PIero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

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