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Liberty Honda - Service Center

Hartford, CT

4.5
2,152 Reviews
Call Service Center (860) 856-8700

2,152 Reviews of Liberty Honda - Service Center

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January 24, 2023

The sales representative was very informative, and courteous, and showing us the car that we were interested in. More

by MRWJONSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
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Jan 25, 2023 -

Liberty Honda responded

Thank you for providing this feedback. We're glad to hear that you had a positive experience working with our team. Please don't hesitate to reach out if we can be of any further assistance, we're always happy to help! Dave Gunderson

January 24, 2023

Came in for an oil change. Overall, it was a quick and easy process. Customer service was great. More

by NDEC56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

January 24, 2023

I was satisfied with the service and thoroughness by Liberty of checking my car’s maintenance needs. More

by ericdsmith3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mascola
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Jan 25, 2023 -

Liberty Honda responded

Thank you for your business and this review, Eric. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

January 23, 2023

Professional and Friendly personal. Efficient and timely work. They let me know what’s recommended for my car without being pushy. More

by ljw61370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Jan 24, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

January 22, 2023

I am very satisfied with the quality of the work performed and the overall service provided by the service staff. I would highly recommend Liberty Collision to my family and friends. More

by Jmor845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Jan 23, 2023 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

January 22, 2023

They did the necessary maintenance. I am told they need five stars, or it's a fail, so five stars. More

by mbrewerstb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

January 22, 2023

Took me right in for A13 service. Needed breaks done too. 54000 miles, so I was not surprised. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

January 22, 2023

My appointment was a week away suddenly I received a VM reminding me about tomorrow’s appointment. ( OK NP ) then later while driving tire pressure came on till now following day Sunday even. I will have t More

by FERGUSON86
Recommend Dealer
No
Employees Worked With
Service Dept., Jaime Andrzeicik
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Jan 23, 2023 -

Liberty Honda responded

Feguson86- We are so sorry about the confusion regarding your appointment. Did you know you can use our on-line scheduler to set appointments and set up auto reminders? Many of our customers prefer it, but some still prefer to set over the phone, either is fine with us. As far as the tire pressure light, those are tough this time of year because of how temperature swings affect it. If you have a chance please swing by the dealership and we will reset and I'll show you how you can too. I might even be able to find a free service coupon for you for the hassle. Thanks for your business sorry things could have gone better Mike

January 21, 2023

Very great customer service and quick in fixing my car. I loved going there a lot. More

by Carlos M. Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Report | Print
Jan 23, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

January 21, 2023

Reliable trustworthy and caring. i have tried other honda dealers but return to Liberty again and again More

by HOLDAWAY.SIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
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Jan 23, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

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