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Liberty Honda - Service Center

Hartford, CT

4.5
2,080 Reviews

2,080 Reviews of Liberty Honda - Service Center

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December 18, 2022

Liberty Honda Sales and Service continues to treat me and my family as valued customers. Chloe Truglio always helps me to get the best value for all maintenance required on our Honda vehicles. More

by KASPERSKIM96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Kimberly Feliciano
Dec 18, 2022 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

December 18, 2022

Excellent experience and customer service. Truck was serviced in a timely manner at a decent price point. More

by VEREENML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Dec 18, 2022 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dave Gunderson

December 18, 2022

Great service department explained everything very transparent. Would recommend. A little expensive but what isn’t t. More

by Daughter1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Dec 18, 2022 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

December 18, 2022

I like it because every time I take my Care to get an oil change I also get a picture of the things that need to have work done in the car. More

by eastgranby7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mascola
Dec 18, 2022 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

December 18, 2022

The service is top notch. People are courteous and explain what needs to be done and what should be done immediately. More

by DJButchGray
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Dec 18, 2022 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

December 17, 2022

Liberty Honda provides a good experience because the location is clean and the staff professional, courteous, knowledgeable, fair, and on-time. More

by TAYLORAD101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik, Kimberly Feliciano
Dec 17, 2022 -

Liberty Honda responded

Taylor Thanks for the kind words, I'm glad your experience was a good one! Mike

December 17, 2022

Amazing people very fast helpful and reliable great service thanks liberty Honda . I was so worried about my car falling apart but honda reassured me everything would be taken care of and smooth sailin More

by Lenajackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Liberty Honda responded

Thank you for sharing your thoughts about your excellent experience with Liberty Honda. Thank you for the five-star rating. We appreciate your business and hope to see you again soon, Lena. Dave Gunderson

Dec 17, 2022 -

Lenajackson responded

Thanks again Dave Gunderson

December 17, 2022

No communication from service department to me, insurance or rental car place. Took way too long and job was done horribly. More

by Olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Mercado-Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Peters, Jonathan Roath
Dec 19, 2022 -

Liberty Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Dave Gunderson

December 17, 2022

Thank you for good services and services liberty honda give to my car 2022 a year More

by tomasflecha0260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Angelica Peters, Jacob Mascola, Jonathan Roath, Kimberly Feliciano
Dec 17, 2022 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

December 17, 2022

I came into oil change and I have a list of concerns that I have was told to do it. I did that I made appointment two weeks prior to come in and they wasn’t prepared and then they asked me to pay for the ser More

by Bulley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Mascola
Dec 19, 2022 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Dave Gunderson

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