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Liberty Honda - Service Center

Hartford, CT

4.5
2,156 Reviews

2,156 Reviews of Liberty Honda - Service Center

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January 10, 2023

Thank you for your courteous and efficient manner in doing business. We have been with Honda for 20 years Bob S More

by RSODERBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

January 10, 2023

I have been a customer for about 15 years. The staff is always friendly and helpful. My previous car was an Accord. They kept track of service record and sent coupons for upcoming service. More

by Miss Kitty
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Jan 11, 2023 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

January 09, 2023

The reps are very professional and friendly. I especially love working with Chloe. She is very customer focused and ensures her customers are satisfied. More

by KELLIERLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Liberty Honda responded

Thank you for your very kind review. Chloe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at our dealership. Dave Gunderson

January 08, 2023

Bought my car in 2018 and have been bringing my car here for service ever since the service advisors are friendly , reliable and get me in and out in a timely fashion . Very pleased with this place . More

by mlalteri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Angelica Peters, Jacob Mascola, Jonathan Roath, Kimberly Feliciano
Jan 08, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

January 08, 2023

It was nice and quick . She let me know that a service was not needed at this time so I wouldn’t have pay for it . More

by derricklee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Plamsky , Jonathan Roath
Jan 08, 2023 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

January 08, 2023

Another great service appointment with Jim as the advisor. All went smooth from start to finish. More

by MDX 2016 w/ Tech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear that Jim and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

January 08, 2023

The customer service was very good and responsive. I would definitly try this service again. More

by Ramón dilone
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Jonathan Roath
Jan 09, 2023 -

Liberty Honda responded

Ramon, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

January 06, 2023

I felt like valued customer from start to finish. Customer service was GREAT!! Thank you!!! More

by GLOWILLGROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters, Kimberly Feliciano
Jan 07, 2023 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

January 06, 2023

I’ve been a loyal customer of Liberty Honda for over a decade now and would never go anywhere else! Jaime is an amazing service advisor and very trustworthy. More

by jgos78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Jan 07, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jaime met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

January 06, 2023

My 1st time there being from out of town, Jaime was super cool. Explained it all..all went well on my way to bronx..thanks again More

by robg118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Jan 06, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dave Gunderson

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