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Liberty Honda - Service Center

Hartford, CT

4.5
2,162 Reviews
Call Service Center (860) 856-8700

2,162 Reviews of Liberty Honda - Service Center

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January 08, 2023

The customer service was very good and responsive. I would definitly try this service again. More

by Ramón dilone
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Jonathan Roath
Report | Print
Jan 09, 2023 -

Liberty Honda responded

Ramon, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

January 08, 2023

Bought my car in 2018 and have been bringing my car here for service ever since the service advisors are friendly , reliable and get me in and out in a timely fashion . Very pleased with this place . More

by mlalteri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Angelica Peters, Jacob Mascola, Jonathan Roath, Kimberly Feliciano
Report | Print
Jan 08, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

January 08, 2023

It was nice and quick . She let me know that a service was not needed at this time so I wouldn’t have pay for it . More

by derricklee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Plamsky , Jonathan Roath
Report | Print
Jan 08, 2023 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

January 06, 2023

I’ve been a loyal customer of Liberty Honda for over a decade now and would never go anywhere else! Jaime is an amazing service advisor and very trustworthy. More

by jgos78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Report | Print
Jan 07, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jaime met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

January 06, 2023

My 1st time there being from out of town, Jaime was super cool. Explained it all..all went well on my way to bronx..thanks again More

by robg118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Report | Print
Jan 06, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dave Gunderson

January 06, 2023

I felt like valued customer from start to finish. Customer service was GREAT!! Thank you!!! More

by GLOWILLGROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters, Kimberly Feliciano
Report | Print
Jan 07, 2023 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

January 05, 2023

Professional, trusting and reliable service. Liberty gave myself and my insurance company informative updates throughout. More

by THOMAS.STACEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

January 05, 2023

Very good experience with appointment,ease of checking in, very knowledgeable about the auto and helpful. Before during, and after the service call. More

by TDD117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Report | Print
Jan 06, 2023 -

Liberty Honda responded

Thank you for taking the time to leave our service department a five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

January 05, 2023

They listened to my concerns about a previous visit and rectified the situation to a final outcome that more than made up for it. More

by Kimandglen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik, Jonathan Roath
Report | Print
Jan 06, 2023 -

Liberty Honda responded

Thank you so much for your review. We'll be sure to share your comments with our crew. Please don't hesitate to reach out if you need anything else. We're always happy to help. Dave Gunderson

January 04, 2023

The person who did my car is nice and professional. The work was done with no problem. More

by MSASSOU4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Report | Print
Jan 04, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jaime and our team, and we look forward to working with you again. Dave Gunderson

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