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Liberty Honda - Service Center

Hartford, CT

4.5
2,080 Reviews

2,080 Reviews of Liberty Honda - Service Center

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December 07, 2022

I have bought and serviced multiple vehicles with Liberty. I have always been treated well, and I am happy with their service. More

by Jandjzirbel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Dec 08, 2022 -

Liberty Honda responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

December 07, 2022

As it turned out the problem with the computer screen was resolved as I sat in the line waiting to get in. More

by BAXTERFRED48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Dec 08, 2022 -

Liberty Honda responded

Thank you, Fred. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

December 07, 2022

Best service the recormiend this dealership Personal check all car file Thank you Liberty Honda? More

by Blackcar809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Mascola
Dec 08, 2022 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

December 06, 2022

I have been happy with service at Liberty. The employees are courteous and knowledgeable. They are within the time frame they give you for repairs. More

by dvalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Liberty Honda responded

I'm glad you are finding our Service Team helpful!! Chloe has a bunch of loyal customers. Thanks so much for your business Mike

December 06, 2022

Super nice people from the counter to the shop and my vehicle looks as good as the day I bought it More

by Jdave24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 07, 2022 -

Liberty Honda responded

Thank you for your very kind review. Frank and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

December 06, 2022

Got an appointment same day. Service completed under one hour. Courteous service tech and coupon More

by Hoperockgardening
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mascola
Dec 07, 2022 -

Liberty Honda responded

Thanks for sharing your service experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

December 04, 2022

Experience with dealer ship was good - I had $1,100 dollars in work done, when speaking with a friend who has a Nissan Altima she indicated her dealer ship would offer some type of discount if that amo More

by christinefranklin1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Dave Gunderson

December 02, 2022

Jim Lanzo explained everything very well. We are happy to have worked with him. Thank you, Jim! More

by DJButchGray
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Dec 04, 2022 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with Jim and our team. We're glad to hear we delivered such a great experience! Dave Gunderson

November 28, 2022

As always, Chloe and the crew took expert care of my Ridgeline efficiently, effectively and at a reasonable cost. Chloe is the best customer service rep anywhere, and the mechanics are always top notch. More

by Alpine188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Chloe here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

November 26, 2022

Jonathan was clear about the options and about the time frame. I thought he really listened to my concerns, and addressed them perfectly. More

by Happy Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Nov 27, 2022 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

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