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Liberty Honda - Service Center

Hartford, CT

4.5
2,080 Reviews

2,080 Reviews of Liberty Honda - Service Center

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November 20, 2022

The service department is always terrific. The work is always top notch, and the staff (especially Chloe) are courteous, conscientious, and knowledgeable. I never go anywhere else for service. More

by Alpine188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

November 13, 2022

Outstanding. Always prompt, courteous, exceptional! Car promised on time...delivered as scheduled. Car washed....looking good. More

by roncat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Nov 13, 2022 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that Jaime had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

November 10, 2022

Always courteous, on top of things, effficient. And Chloe, in service, is GREAT. Mike should be Manaaer of the Year More

by sdelamotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Manager - willing to listen, even if he can't help!
Nov 10, 2022 -

Liberty Honda responded

Wow! I know Chloe does a great job...I didn't know I was up for Manager of the Year. Thanks so much for the kind words. As always we appreciate your business. Mike

Nov 11, 2022 -

sdelamotte responded

Mike, I want TOP dollar for my FIT if/when - - - Sylvie

November 07, 2022

Excellent service! Work to be done was well explained and performed within the estimated time.. More

by Rolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Moffa, Jaime Andrzeicik, Angelica Peters
Nov 07, 2022 -

Liberty Honda responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

November 07, 2022

Service is always top notch! Timely, professional and informative. Cloe always goes above and beyond! More

by Brian W Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Brian, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Dave Gunderson

November 04, 2022

My ambassador Jaime was amazing! She was kind, courteous, attentive, and went the extra mile to help an out of state resident get his car back on the road as quickly as possible. Her More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Nov 07, 2022 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

November 04, 2022

I was having problems with my driver’s side mirror, and Chloe went out of her way to make sure it was ordered and replaced very quickly and efficiently. I am very pleased with the customer service I recei More

by Sarah1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Liberty Honda responded

Thank you so much for your kind words, Sarah, and for taking the time to leave us this wonderful feedback! Dave Gunderson

November 02, 2022

All the service people are top notch. This time it was Chloe. She's always great! More

by Steveolechna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Liberty Honda responded

Steve, Thank you for your very kind review. Chloe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

November 02, 2022

I bought my Honda 32 years ago at Liberty Honda. I have always had it serviced at Liberty. I am very pleased with the service I receive. The service representative was very professional and polit More

by LindaE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Nov 03, 2022 -

Liberty Honda responded

Linda, Thanks for sharing about your experience with Liberty Honda. Angelica and our team appreciate your business and hope to see you again soon! Dave Gunderson

November 01, 2022

I had an emergency with my tire and drove into the service center without an appointment. Jonathan was very courteous and made sure I got my car by the end of the day even though they were fully booke More

by kam09_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Nov 01, 2022 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

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