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Liberty Honda - Service Center

Hartford, CT

4.5
2,156 Reviews

2,156 Reviews of Liberty Honda - Service Center

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November 07, 2022

Excellent service! Work to be done was well explained and performed within the estimated time.. More

by Rolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Moffa, Jaime Andrzeicik, Angelica Peters
Nov 07, 2022 -

Liberty Honda responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

November 04, 2022

I was having problems with my driver’s side mirror, and Chloe went out of her way to make sure it was ordered and replaced very quickly and efficiently. I am very pleased with the customer service I recei More

by Sarah1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Liberty Honda responded

Thank you so much for your kind words, Sarah, and for taking the time to leave us this wonderful feedback! Dave Gunderson

November 04, 2022

My ambassador Jaime was amazing! She was kind, courteous, attentive, and went the extra mile to help an out of state resident get his car back on the road as quickly as possible. Her More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Nov 07, 2022 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

November 02, 2022

I bought my Honda 32 years ago at Liberty Honda. I have always had it serviced at Liberty. I am very pleased with the service I receive. The service representative was very professional and polit More

by LindaE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Nov 03, 2022 -

Liberty Honda responded

Linda, Thanks for sharing about your experience with Liberty Honda. Angelica and our team appreciate your business and hope to see you again soon! Dave Gunderson

November 02, 2022

All the service people are top notch. This time it was Chloe. She's always great! More

by Steveolechna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Liberty Honda responded

Steve, Thank you for your very kind review. Chloe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda. Dave Gunderson

November 01, 2022

I had an emergency with my tire and drove into the service center without an appointment. Jonathan was very courteous and made sure I got my car by the end of the day even though they were fully booke More

by kam09_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Nov 01, 2022 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

October 30, 2022

Liberty Honda helped us tremendously and we are so grateful. They went to bat for us when our transmission on our 2017 Honda Pilot with 81000 miles needed to be replaced. Seeing that this was our 5th More

by sbsimko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come! Dave Gunderson

October 29, 2022

Angelica was Marvelous and very helpful I am happy with the service at Liberty Honda More

by Silverstephanie0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica Peters
Oct 31, 2022 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Stephanie, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

October 29, 2022

Service advisor Jaimie was very pleasant ,courteous, knowledgeable and efficient. Rhe recommended the necessary service and got my vehicle ready on time ,also she made sure I had my shuttle to and from More

by charmor67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Oct 31, 2022 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

October 29, 2022

I need some bolts on my tire replaced and one of the mechanics was able to get me in that evening and finish up in a short amount of time. Would recommend! More

by Honda customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Mascola
Oct 31, 2022 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dave Gunderson

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