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Liberty Honda - Service Center

Hartford, CT

4.5
2,149 Reviews

2,149 Reviews of Liberty Honda - Service Center

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June 03, 2020

Good reception and service. Clean and spacious waiting area makes me feel safe especially in this difficult time to get out for car services. Will come back for other needs. More

by Visitor
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jun 04, 2020 -

Liberty Honda responded

It's so important that our customers feel safe during their visits with us at Liberty Honda and we are so glad to hear that was your experience. Thank you for your business! We look forward to assisting you next time.

June 03, 2020

Liberty Honda has a clean, efficient and well run service department. I bought my Odyssey and Civic from Liberty and have had all my service done there. I highly recommend Liberty Honda. More

by Joe
Recommend Dealer
Yes
Employees Worked With
TJ
Jun 04, 2020 -

Liberty Honda responded

Joe, thank you for reviewing Liberty Honda! Our team is committed to taking excellent care of customers, and their vehicles. We're here for anything that your Honda Odyssey or Civic may need in the future. Until then, safe travels!

June 01, 2020

Service Very happy with my service visit, Jaime was very nice , polite and courteous. The job was done perfectly and i have no problem returning to Liberty Ho More

by threeboxers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime
Jun 02, 2020 -

Liberty Honda responded

Thank you for taking the time to review Liberty Honda! We will be sure to share your wonderful feedback with Jamie and the rest of our team. See you next time!

June 01, 2020

Maintenance appointment My appointment was for routine maintenance service. It was completed in a reasonable amount of time and I was happy with the service at check-in, duri More

by Sreccles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham, T.J.
Jun 02, 2020 -

Liberty Honda responded

We appreciate you taking the time to share this feedback. Our team is committed to taking care of customers during every step and we look forward to your next service appointment at Liberty Honda!

May 31, 2020

Service visit was fine. As usual, though, I was told there are one or two things additional I should have done to the car. Also as usual, they weren’t items that More

by Smkbard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Jun 01, 2020 -

Liberty Honda responded

I'm sorry to hear you are frustrated. I assure you that we only recommend services based on our best diagnostic assessment, and we do strive for competitive pricing here. I will be sure to share this feedback with my team. If there is anything more you'd like to speak with me about, please don't hesitate to give me a call. Thank you, John Nguyen - Service Manager - 860-241-1429

May 05, 2020

Awful service department no comon sense no attention to detail or customer need .mechanics are pigs dont clean after them selves an tire guys damage wheels ..hate this place More

by Abelabby125
Recommend Dealer
No
Employees Worked With
Tj
May 05, 2020

Seatbelt recall Everyone very courteous and friendly. Employees knowledgeable and efficient. My car was ready ahead of promised time. I waited in the waiting room More

by peclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
May 05, 2020 -

Liberty Honda responded

It was our pleasure to assist you! We are very happy to hear that you were satisfied with our service and drove home in a freshly cleaned vehicle. Thank you for being a great Liberty Honda customer!

April 29, 2020

Despite being understaffed due to the Coronavirus, my car was serviced rapidly and professionally. The waiting room was opened but laid out in such a way to observe social distancing guidelines. Great 👍 J More

by honda guy
Recommend Dealer
Yes
Employees Worked With
Service Team
Apr 29, 2020 -

Liberty Honda responded

Thank you for trusting us at Liberty Honda. Customer safety and satisfaction are our top priorities and we look forward to seeing you next time!

April 29, 2020

Excellent service, thank you. Car was ready when advisor said it would be. Also appreciate the check on the rest of the car to ensure it was ok More

by uconn1111
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 29, 2020 -

Liberty Honda responded

Thank you for the stellar review of Liberty Honda! It makes our day to know you had an excellent experience working with our team and we hope to see you back for your next service visit. Safe driving!

April 01, 2020

expert service and clear advice at each stage of the process I came in for a rather complex collision repair. Johnny I. met and exceeded every expectation for his meticulous attention to each detail, and his fol More

by Happy Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny I, (Collision repair shop)
Apr 01, 2020 -

Liberty Honda responded

Thank you for taking the time to leave us a review. I am glad to hear that Johnny took care of you. Customer safety and satisfaction are our top priorities at Liberty Honda and we hope we get the chance to work with you in the future!

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