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Liberty Honda - Service Center

Hartford, CT

4.5
2,084 Reviews

2,084 Reviews of Liberty Honda - Service Center

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July 10, 2019

Service Great atmosphere for servicing and great customer service and the convenience of having a in home department of waiting while your vehicle in servicin More

by Chev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 10, 2019 -

Liberty Honda responded

Hi Chev - We are delighted to hear that you enjoy your visits to Liberty Honda! Thank you so much for the kind words and continued support. We wish you happy driving.

July 06, 2019

Great experience Melissa responded to me right away each & every time & was just wonderful to deal with!!! I loved being able to correspond via text - so convenient More

by Sumrgrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 08, 2019 -

Liberty Honda responded

Thanks for this great feedback! We are grateful to have you as a customer and will be sure to commend Melissa for her great customer service. Thank you!

July 04, 2019

Rear brake job Great service. Was able to get a loner to use while my car was being serviced. Price of service was probably a little high but the convenience was wor More

by Marysunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
Jul 05, 2019 -

Liberty Honda responded

We love seeing 5-star reviews, thanks! I'm happy to read about your positive service appointment and I hope we can work with you again in the future. Thank you for your support!

July 03, 2019

review regarding service of vehicle The service is good and fast. I have visited the service center 5 times up till now to get my tires changes, brake fluid change. More

by utsav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 03, 2019 -

Liberty Honda responded

We can't thank you enough for your repeat business! It's fantastic that you've received consistently great service from the Liberty Honda team. Have a wonderful holiday!

July 03, 2019

Great service!!! Highly recommended!! But Why do dealers charge over $100/hr to work on your car?? And if the job is rated at 60 minutes but it only takes 30 to complete, is it fair to be cha More

by TommyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe/Melissa
Jul 03, 2019 -

Liberty Honda responded

Tommy - I'm very sorry to hear about your frustrations regarding our prices, which we strive to keep competitive. We are grateful to have you as a customer and I would be happy to discuss this with you further. Don't hesitate to give me a call. Thank you, Todd Dibiasi - Service Manager - 860-241-1428

July 03, 2019

family oriented Very great care, was actually surprise buy the service received. My opinion of going whenever I need some service has greatly increased and thank eve More

by ppercy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 05, 2019 -

Liberty Honda responded

We are thrilled that our team impressed you with their service! Thanks so much for trusting us with your vehicle, it's our pleasure to assist you.

July 02, 2019

Greeted with a smile Chloe who works in Liberty Honda's Service intake area was very efficient and pleasant. Her level of service surpassed my expectations. She offered a More

by Time to Fly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chloe
Jul 02, 2019 -

Liberty Honda responded

Thank you for your review of Liberty Honda! I'm so pleased to read about your positive service appointment with Chloe and that she made your visit so enjoyable and stress-free. That is our goal! We hope to see you again soon and thank you for your business!

June 29, 2019

Excellent communication Good follow through on what they said they would do. Very good communication throughout the process so I knew what issues they found with my car and w More

by Scotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe
Jul 01, 2019 -

Liberty Honda responded

We are so glad to hear that our team repaired your car and got you back on the road quickly! Thanks so much for trusting the Liberty Honda team with your business.

June 29, 2019

Great Service My service experience at Liberty Honda was outstanding. TJ Graham was simply fantastic and could not have provided a better experience. I came there s More

by Jon Terenzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Graham. Awesome!!!!
Jul 01, 2019 -

Liberty Honda responded

Jon, thank you for mentioning TJ and the work he put in to support you during your visit to Liberty Honda. We couldn't ask for more than your recommendation to your friends!

June 29, 2019

Service Had my 25,000 service performed. As always my service advisor Chloe was professional and courteous. The service department performed the maintenance i More

by Bob S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
Jul 01, 2019 -

Liberty Honda responded

It's wonderful to hear that you can depend on the Liberty Honda service team to take great care of your and your vehicle! We truly appreciate your continued support as well as your kind review. Thanks so much!

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