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Liberty Honda - Service Center

Hartford, CT

4.5
2,295 Reviews
Call Service Center (860) 856-8700

2,295 Reviews of Liberty Honda - Service Center

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December 17, 2022

Excellent job just want to advise that service center need to let customers about recommendations of any maintenance issues Thanks More

by shakilahmad Shaikh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Dec 17, 2022 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda! Dave Gunderson

December 17, 2022

I came into oil change and I have a list of concerns that I have was told to do it. I did that I made appointment two weeks prior to come in and they wasn’t prepared and then they asked me to pay for the ser More

by Bulley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Mascola
Report | Print
Dec 19, 2022 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Dave Gunderson

December 17, 2022

They did a very good job on my car and they are courteous and explain everything concerning the problem of the car. More

by Mibarrondo@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mascola
Report | Print
Dec 17, 2022 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dave Gunderson

December 17, 2022

Amazing people very fast helpful and reliable great service thanks liberty Honda . I was so worried about my car falling apart but honda reassured me everything would be taken care of and smooth sailin More

by Lenajackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2022 -

Liberty Honda responded

Thank you for sharing your thoughts about your excellent experience with Liberty Honda. Thank you for the five-star rating. We appreciate your business and hope to see you again soon, Lena. Dave Gunderson

Dec 17, 2022 -

Lenajackson responded

Thanks again Dave Gunderson

December 17, 2022

Liberty Honda provides a good experience because the location is clean and the staff professional, courteous, knowledgeable, fair, and on-time. More

by TAYLORAD101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik, Kimberly Feliciano
Report | Print
Dec 17, 2022 -

Liberty Honda responded

Taylor Thanks for the kind words, I'm glad your experience was a good one! Mike

December 17, 2022

No communication from service department to me, insurance or rental car place. Took way too long and job was done horribly. More

by Olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Mercado-Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Peters, Jonathan Roath
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Dec 19, 2022 -

Liberty Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Dave Gunderson

December 17, 2022

Thank you for good services and services liberty honda give to my car 2022 a year More

by tomasflecha0260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik, Angelica Peters, Jacob Mascola, Jonathan Roath, Kimberly Feliciano
Report | Print
Dec 17, 2022 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

December 16, 2022

Chloe is an amazing service technician. She treats us like gold. BIG service from Chloe! More

by Liberty Honda Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Andrzeicik
Report | Print
Dec 17, 2022 -

Liberty Honda responded

Thanks for the great review!! Chloe really works hard for her clients, glad you appreciate it!!

December 16, 2022

Friendly no pressure salesman. Liked it very much. Service has been easy with online appointments. More

by LJGREGOR2890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mascola
Report | Print
Dec 16, 2022 -

Liberty Honda responded

We’re glad your service visit went well! Thanks for the feedback on the online appointment scheduler We’ve been working on that Mike

December 16, 2022

At this dealership my experience is staff is pleasant and always willing to explain details and spend time with customer. More

by TAYSWEET2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Mascola
Report | Print
Dec 16, 2022 -

Liberty Honda responded

Taysweet Thanks for the great review! We’re glad you had a good service experience Mike

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