Back

Liberty Honda - Service Center

Hartford, CT

4.5
2,100 Reviews

2,100 Reviews of Liberty Honda - Service Center

Sort by
April 11, 2024

Chloe is great! Shes great with keeping me in touch and dealing with the warranty company. More

by JEN.MARIE2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Liberty Honda responded

Jen, We are so glad you had a good experience with us. Chloe really tries to provide a good service experience for her customers. I'm glad she was able to do that for you. Thanks for the kind words Mike

April 09, 2024

Very efficient; had a ride to and from work: appreciate the convenience that Honda offers More

by Sotoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris wotto
Apr 09, 2024 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 09, 2024

Went to get service on 3 things 1. Removal of my ilock on my car 2. Tire rotation 3. Interior detail. Removal of ilock was a success and that was it. Whoever rotated my tires for More

by mattmac3343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know who my advisor was
Apr 09, 2024 -

Liberty Honda responded

Mattmac, Sorry for the trouble. Is your car operating properly now? Please contact me to make arrangements to get that detail taken care of for you. You can reach me at (860)241-1420 or plummerm@executiveag.com Lets get this straightened out for you.. Thanks again Mike

April 06, 2024

This is an awesome service and I recommend this service highly. It is reliable and efficient service More

by DAVIDHSMALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, David, and we hope to see you again!

April 04, 2024

Excellent visit. Chloe is the consummate professional who provided outstanding customer service. She kept me up to date on the type of service needed and the cost. I More

by Gerald F Murphy
Recommend Dealer
Yes
Employees Worked With
Chloe Truglia
Apr 04, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Chloe was able to help, and we hope to see you again!

April 04, 2024

Very irresponsible and bad service with care package - Disappointing!! Recommend to improve service and be responsible More

by APPARNA85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic name don’t know..
Apr 08, 2024 -

Liberty Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 03, 2024

My car required urgent service. Chloe was able to schedule and prioritize the work. I needed to wait for my car and found the Liberty Honda Service waiting room to be clean and comf More

by KASPERSKIM96
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Apr 03, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

April 03, 2024

I think the dealership prices should be more affordable than the off the market prices More

by ally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Liberty Honda responded

Ally, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 01, 2024

Great customer service, everyone was polite and knowledgeable when I asked them to explain what the services they were doing to my car. Waited less than an hour for my car. More

by betsymangan65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Liberty Honda responded

Betsy, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 31, 2024

They fixed the problem under warranty. Very happy with results. Chloe did a great job managing to appointment and kept us informed on progress. Great job. More

by AMYCAS1
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Mar 31, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chloe here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

...
49
...