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Liberty Honda - Service Center

Hartford, CT

4.5
2,101 Reviews

2,101 Reviews of Liberty Honda - Service Center

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March 31, 2024

They fixed the problem under warranty. Very happy with results. Chloe did a great job managing to appointment and kept us informed on progress. Great job. More

by AMYCAS1
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Mar 31, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chloe here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 30, 2024

Prompt in that you were indoors out of the weather almost immediately. Brenda was very good at explaining what work was being performed and determining any concerns the customer had. After the work was compl More

by rpb404
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
Mar 30, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 28, 2024

Good service advisor and shuttle service Car was ready when promised on that day Courtious More

by Hoperockgardening
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Mar 28, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. Chloe and our team appreciate your business and hope to see you again soon!

March 28, 2024

The service was quick and efficient. The premises was clean and the employees were not covered in motor oil. More

by Smithaleenaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Liberty Honda responded

Leenaa, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

March 26, 2024

Chloe said I had a timing cover, oil gasket hosing leak, and differential seal leak. Wrote up estimate. Took my car to longtime auto repair private shop I've used. Owner said they only saw differential seal More

by uconndeltaz08
Recommend Dealer
No
Employees Worked With
Chloe Truglio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
March 25, 2024

Explained service clearly. Provided an accurate estimate. Very good waiting area for customers. Will return More

by LAKONIECZNY
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
March 25, 2024

This dealership always seems short staffed. My oil change seemed rushed because of job overload. Dirty oil in resavoir. The last time before that same thing happened. I made the techs do proc More

by PICANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with Leslie and our team. We're glad to hear we delivered such a great experience!

March 24, 2024

After waiting a few minutes, She was the only person that came up to me to ask how can I help you. She was the farthest booth to the left away from my vehicle and was kind and courteous. She kept me informed More

by shenikacarroll
Recommend Dealer
Yes
Employees Worked With
I believe it was Carmen
Mar 25, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. Our team appreciates your business and hopes to see you again soon!

March 22, 2024

Everything was explained, the maintenance was completed in the time promised. I had to return to have the warning lights recalibrate, though. More

by Sreccles
Recommend Dealer
Yes
Employees Worked With
Svetlana
Mar 22, 2024 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 21, 2024

I came in for my oil change. And spoke with Chris about a few things & recommendations. Very please with his explanations More

by Urwifey73
Recommend Dealer
Yes
Employees Worked With
Chris Wotten I believe
Mar 21, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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