Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Liberty Honda - Service Center

Hartford, CT

4.5
2,214 Reviews
Call Service Center (860) 856-8700

2,214 Reviews of Liberty Honda - Service Center

Sort by
April 29, 2024

Everytime they do a tier rotation, i see additional problems post service.. never coming back More

by sndprc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Svetlana
Report | Print
Apr 30, 2024 -

Liberty Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 28, 2024

They took me in without an appointment. Replaced my battery and I was out in a reasonable amount of time. The people were helpfull, understanding, and courteous. Thanks. Liberty! More

by MARKGUCKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Liberty Honda responded

Mark, thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 26, 2024

Very satisfied with my service provided Brenda was very helpful, knowledgeable and timely manner will definitely recommend her for my future services and last but not least very professional. Thank you so More

by Quintana1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda colon
Report | Print
Apr 29, 2024 -

Liberty Honda responded

Thank you for the kind words for Brenda and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 26, 2024

Friendly and prompt service. Thorough explanation of what was done and why. Also explained services that will be needed in the coming year. More

by dimig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
Report | Print
Apr 26, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

April 25, 2024

I have always had a very helpful, courteous and professional experience whenever I have had to bring my car in for service. More

by gsimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 25, 2024

Very expensive but excellent quality and customer service. This is somewhere where only very honda specific repairs occur. More

by khalelah.joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Liberty Honda responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 25, 2024

Brenda was a pleasure to work with and made sure she communicated with me immediately when my vehicle was ready. More

by CATRINA271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Liberty Honda responded

Thanks, Catrina, for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

April 25, 2024

Very responsive. Answered questions. Kind representative Have I hit fifteen words yet or not one more word! More

by CAO6106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
Report | Print
Apr 26, 2024 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

April 25, 2024

Helped me with a potential warranty issue and kept me up to date on the status of the repair. More

by DUVONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 25, 2024

The service was great, precise and just in time for my annual vacation. Much appreciation for the pick up service as well More

by Nikita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Nikita, and it's great to hear about your excellent experience here at Liberty Honda.

1
...
57
58
59
...
222