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Liberty Honda - Service Center

Hartford, CT

4.5
2,208 Reviews

2,208 Reviews of Liberty Honda - Service Center

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November 08, 2023

Chloe was great but entire operation does not feel very organic, feels like customer is not the focus More

by kevinfroeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Liberty Honda responded

Thank you, Kevin, for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again!

November 07, 2023

Very good work. No bargain on the pricing. I have been going there since 1998 and plan on continuing. More

by mssrbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Mckeever
Nov 07, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

November 07, 2023

Overall service was good but after the oil change I noticed that my sticker on the windshield was not updated. More

by Sauharda N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Liberty Honda responded

We're sorry to hear this and apologize for any inconvenience. If you wouldn't mind discussing the issue in more detail, please reach out to us directly. We appreciate your business and look forward to serving you again!

November 07, 2023

Great service any time I bring my vehicle in for service. On time needvto accept mire than 1 coupon. My charges were in excess of $1000 More

by JAMAZ1728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 07, 2023

Clean friendly efficient will to help make your shopping experience easier and stress free best More

by LITTLEMISS1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

November 07, 2023

Good, great, the best for every part when bringi my car excellent job and more More

by Valdirene Carvalho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
Nov 08, 2023 -

Liberty Honda responded

Valdirene, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

November 06, 2023

Great customer service from Chloe and the gentleman who drove the shuttle van. Both were very friendly and helpful. More

by tjstyle18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Liberty Honda responded

It's great to hear that Chloe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

November 05, 2023

Liberty Honda performed the manufacturer’s recall job on my vehicle in a very timely manner. More

by D Black
Service Time
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 05, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

November 04, 2023

Great service. staff is very friendly and attentive. everything done right the first time. parts department very helpful as well. More

by bmccullough1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Krstyen, Colin Mckeever
Nov 05, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 03, 2023

Scott kept me informed and identified and prioritized next repairs. He went back and checked history on a couple of items to make sure we were focused on the most important items since i have an older, More

by YVONNE.BOLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Liberty Honda responded

Thank you, Yvonne, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Scott here at Liberty Honda.

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