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Liberty Honda - Service Center

Hartford, CT

4.5
2,173 Reviews

2,173 Reviews of Liberty Honda - Service Center

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August 03, 2023

I was over charge $91 and it was very obvious. I showed how I was overcharged and it was corrected. Many would have just paid it. A paid $89 for an alignment and they never bother to put air in o More

by DRKMAHONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Brewer
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Thorough, attentive, explains things well, welcoming, professional, knowledgeable, friendly, that’s it…these words cover her well More

by JOHNRAPPA0
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

I always have great customer service and work done on both my wife’s vehicle and mine. More

by NKING11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath, Kimberly Feliciano
August 01, 2023

Liberty Honda service is friendly, reliable and comprehensive. They are good with their communication and suggestions. And, I love the car wash! More

by Colette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
August 01, 2023

I have four Hondas. I bring all of them to Liberty Honda for service. When I call for service, I contact Chloe, who handles all service needs. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Everyone was very kind. Efficient. I did not have to wait long and they did their job. More

by joe@urbanskicpa.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath, Kimberly Feliciano
August 01, 2023

Last minute appointment but was able to get fit in and did not wait long. Friendly service. More

by Lmcclure11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
July 31, 2023

Excellent service I wasn’t there for a long period of time thank you Honda More

by Santos90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Scott was very professional and recommended trying simpler services to rule out issues before moving to more expensive ones, Which was very helpful. He also seemed very knowledgeable More

by Steve.coakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

The sales person was more interested, and getting the next sales than paying attention to me as a customer, I waited for about half an hour for them to put the license plate on the car while it was chasi More

by hanif.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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