Liberty Mazda

Paul Denning helped get me into a brand new Mazda5 for the price I wanted! My wife and I were just going to shop for a used minivan for our family of four, but after talking to Paul, we realized we could the price I wanted! My wife and I were just going to shop for a used minivan for our family of four, but after talking to Paul, we realized we could actually affort a brand new minivan! We tried another dealership, and weren't satisfied, so it was refreshing to work with Paul at Liberty Mazda. Also, my wife and I were a little nervous about affording a brand new car. Paul and the team at Liberty Mazda took the time with us to discuss possible choices for financing. We were very pleased the sales and service at Liberty Mazda! Thank you!! More

I went in to comparison shop, I really had my eye on a Nissan Murano but met with Mike Fav and he was so informative and sold me on the CX-7. I wanted something bigger than my Honda Civic and with all whe Nissan Murano but met with Mike Fav and he was so informative and sold me on the CX-7. I wanted something bigger than my Honda Civic and with all wheel drive for the winter. The car rides nicely, has ample storage, the pick up is amazing, and is perfect for my 16 month old's car seat, stroller etc. Mike Fav went above and beyond to show me the features and explain how everything worked. I also worked with the sales manager, Marty and he couldn't have been more upfront and really took the time to work with my husband and me. I would definitely shop and buy here again! More

I have leased or purchased six vehicle through the dealership LIberty Mazda in Wakefield. They alway put forth the maximum effort to get me the best deal and insure that I get the car I want at a pri dealership LIberty Mazda in Wakefield. They alway put forth the maximum effort to get me the best deal and insure that I get the car I want at a price that I can afford. Liberty Mazda also has an excellent service department to maintain my vehicle. They also did a great job repairing damage from a minor accident. My Mazda looked better than ever when they were done. I highly recommend this dealership for your next new or used car. More

Great people. I have bought or leased 14 cars or SUV's. Just got a CX-9 loaded no issue. They even set up the phone for my Wife! Service is great and never a long wait. I don't understand the issues here? Just got a CX-9 loaded no issue. They even set up the phone for my Wife! Service is great and never a long wait. I don't understand the issues here? Every time I have worked with them never an issue and always got a great deal. I have ref'd my friends and family who have bought a Mazda 3, Mazda 6 and a few other cars. I guess it's all about relationship. I took the time to get to know everyone and was very upfront I was there to buy a car. Too many times these poor sales guys (who make money by selling) spend hours with people "just looking" who have no intention of buying a car so I can kind of see their point in being very up front and trying to see if people are serious about buying a car. One time I had just bought a new Tribute and had a small issue in upper state NY with my 3 year old son and wife (going to a wedding). I called their repair people and then just sat back. They sent a new loaded SUV from a rent a car group. Had the person who brought the sUV bring water and "a snack" for my son. Then had the Tribute sent to a Mazda dealership in the area. Above that the Srevice manager told me to "take my family out to dinner a few times on them and not to worry about the bill as they would pay it"! My Tribute got fixed in a few days(small computer issue). Now if I had been a upset angry customer it might not have gone so well. But by being nice they went over and above for me. Add in when I got back to their dealership the service manager even reimbersed me for the gas I used in the rented SUV (which they paid for). My point is they are nice people who deal with a good amount of hostile customers. I always say you get back what you give out for a vibe. More

I stopped by Liberty Mazda because I was interested in a new Mazda I dealt with Rob and his sales manager AJ. I find the buying process stressful because I am not very knowledgeable when it comes to cars. new Mazda I dealt with Rob and his sales manager AJ. I find the buying process stressful because I am not very knowledgeable when it comes to cars. Fortunately I had Rob and his manager AJ working with me. They were courteous, knowledgeable and helpful with my selection. They made the buying experience very enjoyable. They explained the options carefully and were not pushy in their tactics. I really appreciate their assistance in choosing my new car. More

I was in the market for a used Honda Accord for my daughter and stopped by to see one they had in their inventory. The salesman Larry took me on a test drive which was uneventful. I felt the price was daughter and stopped by to see one they had in their inventory. The salesman Larry took me on a test drive which was uneventful. I felt the price was fair and did review the Carfax beforehand so I was absolutely ready to buy....now it gets bad, REAL BAD. I no sooner sat down when Larry asked "So if we can agree upon a price are you ready to take delivery today?"....which immediately made the hair on the back of my neck stand up. I replied "Sure" to which he then said "I need to make sure you're a good faith customer so take your credit card out". Now if you just read that and are asking yourself if this is for real I assure you it is and that I was as dumbfounded as you probably are.....asking for my credit card to make sure I'm a "good faith customer"?? I bolted out the door but not before making it clear their old school slick willy sales techniques were not appreciated and they had just blown a sale. More

Old school sleazy salesguy completely robbed us. Stay away. They know ever trick in the book and they aren't afraid to use them to part you and their money. Ira gets great reviews and they're not that away. They know ever trick in the book and they aren't afraid to use them to part you and their money. Ira gets great reviews and they're not that much further up the road. So go the extra few miles. I certainly wish that I had... More

Found an excellent vehicle online at a decent price. Went for a test drive and liked the vehicle so I asked to bring it to an independant mechanic for review. The mechanic indicated that some repair work nee for a test drive and liked the vehicle so I asked to bring it to an independant mechanic for review. The mechanic indicated that some repair work needed to be done and also indicated that repair work needed to be done and that a "fix" had been done to keep the issue quiet. When I asked if this could be repaired they indicated that it could but the cost would be included in the price of the vehicle. They couldn't provide a cost for this repair and they refused to lower the price of the vehicle to help me cover the cost out of pocket. They indicated a general cost of parts that seemed high and the time for labor excessive. After checking online the cost of the parts was 1/10th of what they indicated and the time frame for the repair, at its longest, would take half the time. The salesman couldn't answer simple questions and constantly had to go ask other people. I walked out without a car and with nothing but disdain for that place and the people who work there. More

Visit Liberty Mazda for your next new car purchase ONLY if you want to experience all the sleazy car sales tactics you've heard about: good cop/bad cop; bait-and-switch; feigned ignorance of administrativ if you want to experience all the sleazy car sales tactics you've heard about: good cop/bad cop; bait-and-switch; feigned ignorance of administrative (documentation) fees; etc. Despite all the back and forth between the salesperson and the sales manager, the manager never came and talked to us, but when we got up to leave, he yelled across the showroom trying to wheel and deal some more. I can't say whether or not their prices were good, because when the negotiations came to a head, they wouldn't actually sell us the car we were discussing at the price they were writing on their slip of paper. More

About two weeks ago we bought a 2010 Mazda3 at Liberty Mazda. We did a lot of research on the car and visited a lot of dealerships in the area. We found Liberty sales to be low pressure and the price w Mazda. We did a lot of research on the car and visited a lot of dealerships in the area. We found Liberty sales to be low pressure and the price we negotiated was very good. Salesman Joey and Sales Manager Marty treated us with courtesy and respect. I asked them to do a few things to the car, which they did without question and for no charge. The car was ready to be picked up when they said, and everything was done. In the service department we had work done to our complete satisfaction. We dealt with Service Adviser Tom and Service Manager Walt who also treated us with courtesy and respect. We highly recommend buying your next car from Liberty Mazda and as long as this level of sales and service exists we will continue to go there. Remember, buying a car requires that you do your research in advance, not after the car is bought. If you do your homework you will understand the process from both sides of the transaction and you will get a better deal and better service. More