Liberty Mazda

Went in with engine light on. No appointments taken. All service done barber shop style, first-come first served. I was worried at first when he told me that my car was not likely still under warranty. I ca service done barber shop style, first-come first served. I was worried at first when he told me that my car was not likely still under warranty. I called Mazda North America and they confirmed that it was still under warranty. They did a diagnostic check and found the gas cap came loose and messed up the vacuum system. They said the diagnostic service and other adjustments were not under warranty and charged me $40. I figure they could have lied and tried to charge me for some bogus repair, but they did not. It took them 24 hours to get to my car as they take in more than they can handle in a day. My friend tells me she always got good service there. I'm happy with it though I have seen much better. More

great time dealing with sales.. great deal.. bought the car for my daughter.. she loves it... love the after calls.. to make sure she okay with her first car.. car for my daughter.. she loves it... love the after calls.. to make sure she okay with her first car.. More

Was researching buying a new Mazda 3. Was in touch with the internet sales guy and got a quote and an actual email with the invoice. So I trek down there and deal with another salesman. He walks me out to the internet sales guy and got a quote and an actual email with the invoice. So I trek down there and deal with another salesman. He walks me out to the car. I notice it doesn't have the features I wanted. The internet salesman comes over and I tell him that's not the car I emailed him about. He says, are you sure? I said, yes I'm sure. It's got features I don't want and is missing the ones I do want. So they go back to the desk to find this mythical car that I'm looking for that ends up not being stock. They come back and trie to sell me on the car they had. Told them I wasn't interested. Kept getting the run around on why the features on this car were better than the ones I wanted. Thanks but no thanks. So salesman goes over to manager, who's on the phone the whole time looking important, and I can slightly overhear them and the manager says to the salesman, 'I just don't have the car this guy is looking for' without getting off the phone. Salesman comes over and tries again to sell me on this car. I had had enough. So told them I was not interested and left. For weeks and months afterwards, I got emails from the internet sales guy, each time with a car that didn't have the features I wanted. After ignoring all of these emails, I finally respond to one and tell the guy I already bought a car from another dealer that didn't try to bait and switch me like they did. Didn't hear from him after that. Pass on 128 Mazda, which is part of 128 Ford, if that tells you anything. More

WOW!!! after reading all these reviews, I too will not by my car there. I had gone there to check out a car, dealt with a more than pleasant salesman, got the whole tour of the facilities, repair shop, loung my car there. I had gone there to check out a car, dealt with a more than pleasant salesman, got the whole tour of the facilities, repair shop, lounge etc.. so I ended my talks with him saying that I still needed to do some research, figure out which way I wanted to go since they didn't have the car in the color I wanted, not their fault, Mazda didn't use that color on that model anymore. so basically I tell him I'll get in touch with you, don't call me. next day I get a voicemail on my cell, it's the salesman. usual call... did you get your info yet, make up your mind, give you a great deal yada yada yada... here's the dealer phone # I'm here all the time, call whenever, here's my cell # call me anytime blah blah blah.. so I'm at lunch listening to this, laughing, thinking how desperate is this guy to make a sale, when I finish, about 10 min. later it's him again calling me on his cell phone!! so I ignore it, let it go to voicemail, and listened to it a bit later, further b.s. from him, more laughter from me. funny, but never got a call from him again!! they had thier big sale, no call, end of year, no call. oh well, guess they don't need my business after all, and after reading some of these posts, I guess I won't be buying it there, unless it's a really great deal, because in the end, unless there's a warranty issue, they will never see me again anyway, I already have a mechanic that works on my car and have never let anyone touch it unless it was a warranty repair. and their not the only Mazda dealer I could take it too, doesn't matter where you take it for a warranty repair. More