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Liberty Mazda

Hartford, CT

4.8
1,628 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,628 reviews

March 27, 2022

After purchasing four vehicles with Liberty it has never been a problem. Service department is always helpful and courteous. More

by DEBRASTEVENS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Debra, for choosing Liberty Mazda!

March 27, 2022

Was a great experience till got home and the mileage written on the window was only like 3000 miles. When I checked the computer it was right and 5000mi. More

by PDORIO36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 28, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Mar 28, 2022 -

PDORIO36 responded

Everything was fine except the mileage was written on the sticker not the right amount. I drive from Westbrook because their service is top notch Shannon is a great service assistant manager. Dose a great job and is knowledgeable for sure. Her supervisor is vary good too he helped me once with the car when I first bought it. Thanks

March 27, 2022

Good location, clean, friendly environment, hours of service are great. Little pricy, but worth it. More

by MRIVERA0921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode, Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

We appreciate your business and our team looks forward to serving you again soon!

March 27, 2022

I was kept well informed throughout the service and I was comfortable while I was waiting for the service to be completed. More

by DONICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 25, 2022

The service was prompt and efficient. My car was taken right away and the work was done in a reasonable amount of time. More

by MJMAGNANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

March 25, 2022

I have had great service here always. I will be back. I loved receiving the video of what was being done on my car and the results of each inspection. More

by TOEKNUCKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 28, 2022 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

March 24, 2022

Video just adds to time on clock that they charge it seems. Would rather they just tell me. They were able to apply coupons to reduce my bill, but didn't change the oil even though the sticker on then More

by ROGERCRPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Rode
Mar 24, 2022 -

Liberty Mazda responded

Roger, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 24, 2022

Friendly staff, easy to work with, good communication, painless experience. Malik was especially heplful and responsive. More

by TEDCORTLAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez, Shannon Rode, Bill Leconche
Mar 24, 2022 -

Liberty Mazda responded

Ted, Thank you for your business and this review. We're happy to hear Malik and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 24, 2022

I have always been treated fairly by these folks. No “up-selling” on service items. They do only what I need. More

by MCCASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
Mar 24, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 24, 2022

Honest Best price up front with no back and forth , sales people very helpfull and Honest unlike most other dealerships. Thank You More

by DEVNJV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Waitt, Jason Nye, Zach Bearse
Mar 24, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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