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Liberty Mazda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.8
1,627 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,627 reviews

March 14, 2022

Very courteous, easy to make appt. Prompt service,nice to see familiar faces when you come in, excellant run shop. More

by BONJOE97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Netherland, Shannon Rode
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Mar 15, 2022 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 14, 2022

Excellent service extremely prompt and courteous. Throughly answered all questions.they go above and beyond with excellent customer service More

by CHOJNICKIJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode, Zach Apruzzese
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Mar 15, 2022 -

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Liberty Mazda!

March 12, 2022

They are a good dealership however they can work on returning service calls or calling back when a customer leaves a message More

by isis6452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Nye, Jonathan Martinez
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Mar 12, 2022 -

isis6452 responded

Very clean and the sitting area has drink and food options. Would recommend this dealership to others

March 12, 2022

Great service! Would go back! Car wash at no additional cost. Nice customer waiting area! More

by MDES65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Report | Print
Mar 14, 2022 -

Liberty Mazda responded

Thank you for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

March 10, 2022

Great service and easy to schedule appointments online. I like the video that was sent to me with the details of the vehicle inspection. This is how car service should be done. Great job! More

by Thomas B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Shannon Rode
Report | Print
Mar 11, 2022 -

Liberty Mazda responded

Thank you for your very kind review, Thomas. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

March 09, 2022

Nice folks to work with. Pleasant set up for service. Relatively quick in and out during the purchase process. More

by DHM43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Udi
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Mar 09, 2022 -

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 09, 2022

The service writer and staff in the service department are always very respectful and informative, sales staff are the same. We are repeat customers More

by TCROW51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delgiudice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Martinez
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Mar 09, 2022 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2022

Hunter was fantastic. High energy and super attentive before and after the sale. Also I’ve had a Mazda for 10 years and Jason in service is the reason I bought another one More

by MICHAEL.ZAPATKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt
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Mar 08, 2022 -

Liberty Mazda responded

Michael, thank you for your feedback on your recent visit to Liberty Mazda. It's great to hear that Hunter was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle, and we look forward to seeing you again!

March 07, 2022

Poor customer service, had to go to service dept to get sales help. Took to long to get a price and then the price was the highest of three dealers. Felt like they were too busy to be bothered. More

by grenier.1
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zeon Horsford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2022 -

Liberty Mazda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again.

March 06, 2022

Kudos to the team of Liberty Mazda, for making the whole buying experience simple, seamless and transparent. More

by srinivasvdt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Leconche
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Mar 07, 2022 -

Liberty Mazda responded

Thank you for choosing Liberty Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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