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Liberty Mazda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.8
1,670 Reviews
As part of the Executive Auto Group, Liberty Mazda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Mazda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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91 W Service Rd

Hartford, CT

06120

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Showing 1,670 reviews

August 25, 2023

Came in and had an oil change and my brakes done . Zach did an amazing job, will be coming back for future service on my car! More

by Calexis42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Apruzzese
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Aug 26, 2023 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

August 24, 2023

My car was supposed to take 1. 5 hours. My appointment was at 11:15. I had to call at 2:45 to see if it was done More

by DIANE.GEGETSKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of name
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Aug 24, 2023 -

Liberty Mazda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Secor Service Manager

August 22, 2023

This was my first car purchase. Malik was very patient and willing to answer all questions I had. He also exhibited great response time and attentiveness. I will be back when it’s t More

by genellmonet
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Malik Beckford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Nolette
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Aug 23, 2023 -

Liberty Mazda responded

We are very happy to hear that Malik provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 22, 2023

Service was done timely. Service Associate Bradley was very professional and courteous. Love video provided of service completed. More

by horizon1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman
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Aug 23, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 19, 2023

Work is always done timely as estimated. Good quality work for the cost. Staff is friendly and knowledgeable More

by TBERTHIAUME725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie
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Aug 21, 2023 -

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

August 19, 2023

Very pleased with the service but the wait was a little longer than expected .like the fact location is close by for me More

by JM8SML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed
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Aug 21, 2023 -

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 18, 2023

The dealership offers the best professional and courtesy service. I would like to recommend the dealership to my friends. More

by zhou92582
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt
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Aug 21, 2023 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 17, 2023

Great experience. Fast turnaround. Great waiting area and pleasant surroundings. Friendly staff. Nice cars! Clean shop! More

by ajpiacenta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Piacenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Waitt, Zach Apruzzese
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Aug 18, 2023 -

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

August 15, 2023

Jason was a pleasure to work with helping us get the right balance of options. in addition Liberty does not pre-install advertising stickers on the vehicle you are paying for. More

by IACOIACO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi Waitt, Jason Nye
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Aug 15, 2023 -

Liberty Mazda responded

It's fantastic to hear that Jason provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Liberty Mazda!

August 15, 2023

Excellent customer service provided. Always kept me up to date during maintenance. I recommend liberty Mazda to anyone. More

by DSULVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez, Zach Apruzzese
Report | Print
Aug 15, 2023 -

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

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