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Liberty Mazda - Service Center

Hartford, CT

4.8
1,079 Reviews
Call Service Center (860) 240-7406

1,079 Reviews of Liberty Mazda - Service Center

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June 30, 2024

I've been well served by Liberty Mazda. The service department is great. My 2016 Mazda 626 is in perfect condition. Thank you. More

by Larry Price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Larry, please let us know.

June 25, 2024

Very efficient. No wait. Personable and friendly. Were treated like valued customers throughout the process. More

by AMGIACC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Udi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Liberty Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Mazda. We look forward to having you as one of our valued customers for many more years to come!

June 24, 2024

Excellent service department, I wasn't pressured into any additional services. I liked the video tour that my tech gave me of all the systems he checked. Waiting area was very comfortable, wifi, snacks, More

by BARKERMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Liberty Mazda responded

Thank you so much, Mike, for your kind words, and for taking the time to leave us this wonderful feedback!

June 24, 2024

It’s location is convenient and it’s where I bought my car. I don’t do surveys due to minimum words. More

by LYNN.SCHREINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Liberty Mazda responded

Lynn, Thanks for sharing your thoughts about your experience with Liberty Mazda. Alana and our team appreciate your business and hope to see you again soon!

June 13, 2024

It is always a pleasure to deal with the Liberty Mazda service department. Very pleased. More

by BODOWDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 12, 2024

Excellent all around service, employees are polite, helpful and keep you updated on services being done . More

by DEN.NEILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

June 08, 2024

Exceptional service! Greeted before entering the service department. Work was finished in a hour. Professional and expert staff!. More

by fdehaas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
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Jun 09, 2024 -

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2024

Painless easiest most pleasant car buying experience I have ever had in 30 years. Extremely helpful and answered all my questions- will definitely come back for both services and next time I buy a vehicle More

by lenahowenstine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Sifodaskalakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Nolette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman, David Jones
Report | Print
Jun 09, 2024 -

Liberty Mazda responded

Lena, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

May 30, 2024

My experience have always been easy and reliable. The building is always clean and I enjoy the video of my car. The tech’s always explain everything in a way I can easily consume. More

by REMoRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Behan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Coleman
Report | Print
May 30, 2024 -

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

May 28, 2024

Below average customer service from advisor. Non friendly, also did not offer any current discounts/services ex. Afternoon special discount/car wash. Was not a favorable experience. More

by AALEXANDER_89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carrie Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Liberty Mazda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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