Carrie Hoffman
Carrie Hoffman at Liberty Mazda

Carrie Hoffman

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
199 Reviews
4.9

199 Reviews

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199 Reviews of Carrie Hoffman

May 04, 2026

Dealership Rating
Employee Rating

Very pleasant people, service was quick and a comfortable waiting area. Would highly recommend to anyone. More

by lrajotte
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

May 04, 2026

Liberty Mazda responded

We’re glad our team provided quick service for your Mazda CX-50 and made the waiting area comfortable. Your recommendation means a great deal to us. Please let us know if there’s anything else we can assist you with.

April 30, 2026

Dealership Rating
Employee Rating

The staff provide good service. Surprisingly for a dealership some of the repair & maintenance work is actually reasonably priced, but you have to know what you’re looking at. More

by LP57
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Secor , Jessica Sharpe

May 03, 2026

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 09, 2026

Dealership Rating
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excellent service and quick response Mr Craig is very respectful and professional . He is a asset for this company and deserves recognition and raise. More

by mehnasir
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alan Piacenta, Craig Fournier , craig

Apr 09, 2026

Liberty Mazda responded

Thank you for highlighting the swift response and respectful, professional care Craig provided during your Mazda CX-5 service. We appreciate you recognizing his dedication and look forward to assisting you again.

December 21, 2025

Dealership Rating
Employee Rating

Carrie was helpful knowledgeable and kept in contact with updates to the status of my car the dealership was clean and neat any staff member that passed by acknowledged my presence and said hello excellent r More

by CACHIPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2025

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 09, 2025

Dealership Rating
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Knows how to take care of his customers. World class service. Highly recommend this dealership’s service department. More

by BOBP727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor, Alan Piacenta

Dec 09, 2025

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 07, 2025

Dealership Rating
Employee Rating

Always the best! Easy to get help, clean inside and everyone is so nice! I really enjoy how helpful everyone is! More

by NICOLE_CROWLEY
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Dec 08, 2025

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 06, 2025

Dealership Rating
Employee Rating

Been coming to Liberty for 5 years now and service has always been excellent and the staff very helpful. More

by LKB7452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor, Craig Fournier

Dec 06, 2025

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 02, 2025

Dealership Rating
Employee Rating

Great customer service, much pleasure to do business with, great experience Deffinietely will come back! More

by Domoleczek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Dec 02, 2025

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 27, 2025

Dealership Rating
Employee Rating

The service is always excellent with particular attention to make you comfortable and knowledgeable about the experience. More

by JIMMYAPWH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier , Katie Rice

Nov 28, 2025

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

November 11, 2025

Dealership Rating
Employee Rating

Carrie is excellent. she explained everything well and followed up. she scheduled my follow up appointment well. More

by LJNDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

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